Administration Officer

Fulltime position based on WonnaruaCountry in East Maitland

Up to $74.6K + Super + Salary Packaging (dependent on qualifications and experience)

Friendly organisation & supportive management team

The Benevolent Society's vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

Are you passionate about creating seamless experiences and keeping things running like clockwork? As our front desk Administration Officer, you'll be the welcoming face of our organisation, delivering top-notch reception and admin support, ensuring services flow smoothly, and leaving a lasting impression on clients and stakeholders.

If you're organised, people-savvy, and thrive in a fast-paced environment, we want to hear from you

• Be the welcoming face of the office- deliver professional, courteous reception and front desk services, ensuring every visitor and caller is connected to the right person or information with ease and respect for diverse backgrounds.
• Deliver high-quality administrative support-manage correspondence, records, data entry, reports, mail, invoices, bookings, and supplies, while assisting with projects and maintaining tidy, well-organised workspaces.
• Support meetings and events- handle room bookings, setup and pack-down, guest refreshments, tech support, catering, and distribution of materials to ensure smooth and professional experiences.
• Champion collaboration, confidentiality, and inclusion- assist colleagues during busy periods, maintain accurate logs and internal resources, escalate concerns appropriately, and uphold values of diversity, human rights, and cultural respect.

We support people to live their best life. That includes you, our employee. A 'best life' is unique to everyone and can change as life changes:

• Salary Benefits -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take homeeven more pay
• Motor Vehicle Packaging Options –to suit your lifestyle.
• Work/Life Balance- Enjoy flexible work arrangements, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
• Recognition and Reward-Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
• Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
• Professional Development -We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
• Our Reconciliation Commitment –Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networkinggroups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

• Relevant qualification in business services or equivalent hands-on experience in administration.
• Proven customer service skills with a proactive, solution-focused approach in client-facing roles.
• Proficient in office software, communication systems (PABX), and video conferencing technologies.
• Strong understanding of confidentiality, with the ability to handle sensitive information appropriately.
• Excellent multitasking, communication, and prioritisation skills—able to work independently and manage stakeholder expectations.

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

Apply online today

Contact Deb on 0413 369 516 a friendly, confidential discussion

The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.