Restaurant Manager
4 weeks ago
An exciting opportunity has become available at Baskk Italian in Coolangatta (52/58 Marine Parade, Coolangatta QLD 4225). Reporting to the owners directly, we are seeking an experienced, passionate, enthusiastic and self-driven Restaurant Manager to join and lead a great team on a Full-time basis. The successful candidate will be responsible for leading and developing their team. Must be professional and reliable and possess relevant qualifications (Diploma or equivalent work experience will be considered). This role is not suitable for entry-level applicants.
Must have at least 3 years experience in restaurant management/operations and must be able to work in a busy environment.
Job Roles & Responsibilities:
- Ability to lead, manage, train and mentor a team of full-time, casual and part-time staff.
- Oversee day-to-day operations as well as ensuring that staff are well equipped to uphold the standard operating procedures to maintain a high standard of service in your absence.
- Ability to drive sales and profitability by identifying and delivering on opportunities for growth.
- Empowering staff to deliver exceptional service through leading by example.
- Demonstrated ability to provide a positive working environment handling employee and customer issues appropriately and in a timely manner.
- Capability to ensure effective OH&S standards are being maintained.
- A personality that motivates and encourages employee morale and staff retention.
- A collaborative nature - working with upper management to expand and develop the growing business through sales analysis, marketing strategy, and greater understanding of the hospitality industry.
- Developing strategies to drive patronage across all meal and service periods.
- Ensuring staff are well versed with the current menu and have the ability to up-sell food and beverage.
- An eye for detail, with the ability to problem-solve, prioritising workloads to deliver deadlines and KPIs.
- Demonstrated experience and ability to control costs and drive revenue.
- Passion for team management and staff development.
- Comprehensive and progressive knowledge of new and old world wines with a desire to enhance the guest experience by providing superior wine service and sales.
- Passion and enthusiasm, with a very 'hands-on' approach.
- Ability to work under pressure and autonomously.
- Well-groomed and professional in appearance.
- Strong interpersonal, motivational, communication, and organisational skills.
- Ability to delegate and see tasks through to completion.
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