
Store Manager, Sunshine Coast
2 weeks ago
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1 month ago Be among the first 25 applicants
Join to apply for the Store Manager, Sunshine Coast role at Tesla
What To Expect
Our Store Managers are seasoned retail sales professionals and naturally charismatic leaders. In this role, you will be responsible for the overall management of a dynamic in store team; leading the recruitment, training and development helping Tesla accelerate the world's transition to sustainable transportation.
You will be challenged to support your team through training, coaching, motivating and analysing sales performance. You will be tasked with identifying events in the local market that will maximize Tesla's brand exposure and create more Tesla owners. You will be measured and rewarded by your ability to achieve targets, drive optimal team performance, and maintain store operations.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
What You'll Do
Business Health
Customer Experience
Responsible for ensuring all employees provide best in class experience in every interactionManage escalations quickly and effectivelyEmpower and guide employees through challenging customer concerns, to make decisions in the customers' best interest while also supporting Tesla's mission
Employee Engagement
Recruit, train, and develop management team and employees ensuring all positions are filled in a timely mannerSupport, implement and provide follow-up for all trainingContinually evaluate the performance of each employee and provide constant feedback to drive resultsIdentify high potential talent and effectively succession plan for needs of the businessEnsure all employees adhere to Tesla policies and proceduresResolve all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams effectively
Brand Standards
Ensure facility maintenance and showroom presentation adhere to the brand standardControl store expenses continually striving to reduce costsEnsure all employees align with Tesla's Dress Code and Grooming Guidelines
What You'll Bring
Bachelor's degree or evidence of exceptional ability5+ years of applicable experience with proven track record to meet or exceed goalsSelf-starting entrepreneur with exceptional management and coaching skillsAbility to prioritize multiple projects and adhere to business-critical deadlinesExcellent written and verbal communication skillsDedicated and ethical approach to sales and sales operationsAbility to develop collaborative relationships acting as a well-respected, trusted partner with whom others want to workAbility to work evenings and weekends in a retail environmentValid driver's license in the country in which you are applying, 2 year minimum driving record required with a clean driving historyAbility to obtain appropriate licensing, where applicable
, TeslaSeniority level
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionSales and Business Development
- IndustriesMotor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, and Utilities
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