
Service Engineer
4 weeks ago
Dr Machine, a company founded in Australia with headquarters in Sydney, is seeking a Service Engineer for its Melbourne location. The company is the official distributor throughout Australia and New Zealand of Donatoni, a CNC technology manufacturer for the stone and ceramic industry. We are looking for an industrial technician who can start mid-June and has experience with CNC machines for stone, glass or steel.
Responsibilities- Providing technical support to end customers and assembly technicians
- Providing software support installed onboard machines
- Providing technical advice for problem resolution
- Reporting issues to technical-mechanical-software development departments
- Organizing technical interventions at customers' premises, ordering the necessary material, and planning the intervention of the competent technician
- Diploma in mechanical and/or electronic engineering or level 3 engineering qualification recognized in Australia
- Good knowledge in electrical and/or mechanical field
- Preferable knowledge in software field
- Excellent knowledge of the Italian language
- Good problem-solving skills
- Attitude for relationships and contact with people
- Previous experience in the role of Technical Support (preferred)
- Entry-level profiles are also considered (possibility of offering initial training)
The profile is completed by excellent adaptability skills, good predisposition to teamwork, and good time management skills.
Profile and ConditionsSeniority level: Entry level
Employment type: Full-time
How to applyPlease send your CV and cover letter to admin@drmachine.com.au.
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