Sales Merchandiser: Pottery Barn

3 weeks ago

Perth, Western Australia Williams Sonoma Full time

Williams-Sonoma & The Opportunity:

Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer's west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.

Our Pottery Barn store in Perth is looking for a Sales Merchandiser (also known as a Visual Key Holder) to create a unique shopping experience by providing exceptional customer service in a fast-paced, specialty retail environment. This is a permanent, part-time position offering 40 hours per fortnight with a fixed two-week rotating roster, including alternate weekends.

Why You Will Love Working With Us:

We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here's just a taste of what you will enjoy as part of our team:

  • Generous employee discounts so you can enjoy our amazing products

  • Paid parental leave to support you through life's most important milestones

  • Access to a confidential Employee Assistance Program for personal and professional support

  • Career growth opportunities with real investment in your development

  • A supportive, collaborative team culture where your success is celebrated

  • The chance to be part of a fast-growing global business with an entrepreneurial spirit

What You Will Be Doing:

  • Ensure the store upholds visual presentation, replenishment, cleanliness, safety, and back-of-house standards to create an inviting shopping environment while showcasing our furniture and homewares through strategic merchandising.

  • Create unique and engaging experiences for customers by sharing your expertise and helping them enhance their homes, delivering exceptional customer service.

  • Assist with opening and closing procedures, register operations, and back-office tasks to provide operational support to the store management team, ensuring smooth store operations.

  • Use effective selling techniques and in-depth product knowledge to drive sales and achieve KPIs.

  • Create a positive and inclusive environment within a dynamic and supportive team.

What You Will Bring to the Role:

  • 1–2 years' retail or visual merchandising experience (preferred).

  • Strong eye for detail, layout, and brand presentation.

  • Great communication and leadership skills.

  • Ability to prioritise, multitask and work hands-on.

  • Flexible availability, including after-hours setups and peak trading periods.

Ready to join the Team?

If you are a motivated retail professional with a passion for visual merchandising and delivering exceptional customer service, apply today

Only candidates with work rights in Australia will be considered.

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