Sales Support Merchandise

4 weeks ago

Perth, Western Australia Buscojobs Full time

Sales Support Merchandise – Katanning WA

Full Time Position

QFH Multiparts has been supporting the Katanning community for over 30 years. Providing a broad range of agricultural merchandise, we have built our reputation on friendly, personalised service.

With our in-store Agronomist and our Animal Health Specialist, we strive to provide our farmers with the best possible advice.

Our success comes from placing people – our customers and staff – at the forefront of our business.

About the Opportunity :

We are currently offering a full-time Sales Support Merchandise position to join our Katanning team.

Reporting to the Branch Manager, you will focus on developing strong customer relationships. Our customer base is broad and includes local farmers, primary producers, and trade customers. The role's focus is to provide a memorable experience for all customers.

  • Performing general administrative tasks including stock control, ordering, receipting, and dispatching of goods
  • Assisting customers with pricing and product queries
  • Processing counter sales
  • Maintaining safety processes
  • Assisting with merchandise campaign material
  • Maintaining a welcoming, friendly, and well-presented store environment
  • Loading and unloading trucks, dispatching, and unpacking orders and deliveries

What we'll love about you :

To be successful in this role, you will have previous experience in a team support role in a busy environment. A passion for Australian farming and agriculture, ideally with knowledge of animal health and rural merchandise, is preferred. Additionally, you will demonstrate:

  • Previous experience working within a sales environment is preferred but not essential
  • Effective verbal communication skills to build solid long-term customer relationships
  • A proactive approach to work and practical organisation skills
  • Excellent attention to detail
  • Problem-solving skills and empathy to resolve customer issues promptly
  • Ability to identify ways to improve internal sales processes
  • Excellent computer skills including Microsoft Excel, Word, and Outlook
  • A current driver's license is essential
  • Forklift ticket desirable or a willingness to obtain one on the job
  • Truck license is a bonus but not essential
  • Ag Chem certification is ideal or willingness to obtain one on the job
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