Medical Education and Support Officer

Medical Education and Support Officer (MESO) (Health Manager Level 1) – Bankstown-Lidcombe Hospital – Permanent Full Time

Employment Type: Permanent Full Time, 38 hrs per week

Location: Bankstown-Lidcombe Hospital

Position Classification: Health Manager Level 1

Remuneration: $84,436.00 - $112,331.00 per annum

Requisition ID: REQ603298

Application Close Date: 21/09/2025

Interview Date Range: 24/09/2025 – 01/10/2025

Contact Details: Debbie Fitzjohn (02) 9722 8556 Debbie.Fitzjohn@health.nsw.gov.au

Bankstown-Lidcombe Hospital is seeking a highly organised and proactive Medical Education & Support Officer (MESO) to join our team on a permanent full-time basis. This role supports the Directors of Prevocational Education and Training (DPETs) in delivering high-quality education and training for junior doctors, including interns and residents. The successful candidate will foster junior medical officer (JMO) wellbeing in line with the NSW Health JMO Wellbeing and Support Plan, while ensuring trainees are equipped to deliver safe and effective patient care.

To thrive in this role, you'll need exceptional time management skills, a calm and professional approach under pressure, and the ability to juggle competing priorities with confidence. You'll be responsible for managing payroll and rostering functions, maintaining HealthRoster, and liaising with key stakeholders such as HETI, the Medical Board of Australia, and medical colleges. Your ability to build strong relationships and provide reliable administrative support will be essential in creating a positive and supportive training environment for our junior medical staff.

The MESO – Junior Medical Staff will assist the Directors of Prevocational Education and Training (DPETs) in the development, coordination and evaluation of education for Network 2/Prevocational Trainees (interns & PGY2 medical officers). Working with the DPETs, the MESO will provide support to Prevocational Trainees as per the HETI framework and requirements. They will also ensure that JMO wellbeing is fostered in line with the NSW Health JMO wellbeing and support plan. The MESO will be responsible for the management and administration of the payroll of the Network 2/Prevocational Trainees at Bankstown – Lidcombe Hospital, including the development and implementation of payroll functions, updating HealthRoster and fostering positive relationships with medical staff, facilitating prevocational training, and communicating with agencies including HETI, the Medical Board of Australia, Medical Colleges, and other government bodies. They will work closely with the JMO Manager and provide administrative support to ensure prevocational trainees have the necessary skills and knowledge to deliver high-quality and safe patient care.

Bankstown-Lidcombe Hospital is located in Bankstown and serves a diverse multicultural community. The hospital has tertiary affiliations with universities and offers a range of roles and experiences to employees. It provides emergency department services, general medical and surgical services, and sub-specialty services. Working here offers opportunities for career development and progression with a focus on training and upskilling.

Joining our team means becoming part of a friendly and supportive group where you will be valued. The hospital emphasises ongoing training and progression opportunities and a cohesive leadership team dedicated to safe, high-quality patient care.

To be considered for this position, please address the questions below thoroughly. View our application guide for information on how to respond to criteria and improve your application.

• Describe your experience managing complex rosters and payroll systems for medical staff. How have you ensured accuracy and compliance with relevant awards and policies, particularly using systems like HealthRoster?
• Describe a time when you had to manage competing priorities under pressure while maintaining organisation and meeting critical deadlines. What strategies did you use to ensure a successful outcome?
• Can you describe your understanding of medical staff structures within a public hospital and provide an example of how you've effectively liaised with a diverse range of stakeholders while maintaining confidentiality and discretion?

Salary Packaging: South Western Sydney Local Health District employees can access salary packaging. Visit Smart Salary for more details.

Health & Fitness: Discounted gym memberships and corporate wellbeing programs are available.

Transforming Your Experience (TYE): SWSLHD's strategy to positively transform experiences for staff, patients and communities. Our CORE values are Collaboration, Openness, Respect and Empowerment.

Eligibility: To be eligible for permanent appointment to NSW Health, you must have Australian citizenship or permanent residency. We are an equal opportunity employer and encourage applicants from Aboriginal and/or Torres Strait Islander backgrounds, people with a disability and LGBTQI communities.

Child Safe Culture: SWSLHD is committed to a child-safe culture and the welfare of children and young people. Existing staff and applicants are expected to take action to keep children and young people safe.

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