Personal Assistant

2 days ago

Melbourne, Victoria, Australia NAB Full time
  • Be part of a forward-thinking banking team where innovation and efficiency are valued.
  • Work with cutting-edge technology like Copilot to enhance your daily impact.
  • Enjoy a supportive and collaborative culture that invests in your growth.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Personal Assistant, you will join Aron Whillans and Joe Spiteri in a Business Banking team that is doubling down on customer obsession.

Each day, you'll go above and beyond to:

  • Manage calendars for 2 executives to ensure executive time is structured according to their priorities and that they are prepared for internal and external meetings, conferences, and functions. This includes managing travel arrangements.
  • Ensure all administrative matters in the office are undertaken proactively and efficiently and ensure timely follow-ups on tasks and deadlines for the Executive.
  • Assist with onboarding/offboarding of Executive's direct report employees including managing Colleague Connect issues, and managing delegated systems (Sourceline, PAP, People Hub/SAP, MyID, Service NAB).
  • Ensure individuals adhere to the work expense policy and process, proactively raise any events or issues, and assist in preparing monthly reports and reconciliation.
  • Demonstrate professional and ethical behaviour in all aspects of your work ensuring compliance with external legislation, bank standards and internal policies and procedures.

We're looking for the best and brightest to deliver the best for our customers. You'll need:

  • Proven experience as a Personal or Executive Assistant, preferably in financial services or banking.
  • Exceptional organisational and time management skills, with the ability to work autonomously to meet deadlines.
  • Excellent verbal and written communications skills with the ability to engage with a wide range of stakeholders at a senior level.
  • Hands on experience with Microsoft Copilot or similar AI productivity tools.
  • Ability to manage multiple priorities with attention to detail is essential for this role.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit To discuss adjustment requirements, please contact the NAB Careers team via (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.


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