Assistant Manager

3 weeks ago


Perth, Western Australia MERCURE IT Full time
Assistant Manager - Mercure Perth on Hay

Join to apply for the Assistant Manager - Mercure Perth on Hay role at MERCURE IT

Overview

Assistant Manager - Mercure Perth on Hay

2 days ago Be among the first 25 applicants

Responsibilities
  • Assist and oversee the day-to-day operations of the Front Office team
  • Supervise and monitor team members with true leadership ability that motivates the entire team
  • Take initiative to ensure all interactions with our guests are positive and productive
  • Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Senior Managers with a high level of customer service provided at all times
  • Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation
  • Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day
  • Process and assist with check-in and check-out of guests when needed
  • Respond to and coordinate emergency situations
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • IT Services and IT Consulting

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