Salesforce Solution Engineer

Overview

Join to apply for the Salesforce Solution Engineer role at DXC Technology.

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at

Responsibilities

This role will present product and professional services offerings in the best light to prospects and customers, evoke confidence in DXC System Partners' professional services, leverage your Salesforce platform knowledge and your communication and sales skills to solicit business requirements, develop a solution-based sales strategy, configure and demonstrate solutions, and provide business value. The Solution Engineering team sits between the Sales and Delivery teams at DXC System Partners and provides support to both core business functions; it may also support tender responses and solution demonstrations.

• Work with organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops
• Build and present customised product demonstrations to business and technical audiences
• Assist with RFP responses, development of tailored solution designs and other related documents
• Provide technical and functional direction and input during the sales cycle, including preparation of work breakdown structures
• Confidently present and articulate the business value of the proposed solution to business managers and executives
• Contribute to continuously improving the Solution Engineering practice through creating reusable templates, sharing knowledge and building reusable demos
• Be an innovator who can create new solutions using out-of-the-box thinking
• Present at marketing events and drive internal and external brand awareness and thought leadership
• Work with users to formulate and document business requirements
• Identify, investigate, and analyse business processes, procedures and work practices
• Identify and evaluate inefficiencies and recommend optimal business practices, and system functionality and behaviour
• Use project management methodologies to develop project plans and to cost, resource, and manage projects
• Deploy functional solutions, including creating, adopting and implementing system test plans to ensure quality and integrity
• Create user and training documentation and conduct formal training classes
• Develop functional specifications for use by system developers
• Use data and process modelling techniques to create clear system specifications for the design and development of system software
• Act as a central reference and information source to guide system project decision-making
• Drive relationships within Salesforce with key Salesforce Solution Engineers

Minimum Qualifications

• Core understanding of the Salesforce platform with at least 2 years of professional services experience in a similar role
• Excellent verbal and written communication skills with a focus on capturing requirements and use cases, developing a solution and articulating the business value
• Superior presentation and demonstration skills with a focus on storytelling
• Ability to work as part of a team to solve business and technical problems
• Experience working across a range of industries and understanding current landscape and opportunities
• Ability to work as part of a team to solve technical problems in varied political environments
• Strong interest in growing your career and participating in internal training programs and mentorship initiatives
• Self-motivated, flexible, and proactive
• Willingness and flexibility to travel as needed

Preferred Qualifications

• B.S. Computer Science, Software Engineering or equivalent work experience
• Salesforce Certifications
• Basic programming experience in HTML and other web-based technologies
• Industry domain knowledge in government, financial services and/or health sector
• Broad understanding of Cloud Computing and CRM
• Business Analysis and ROI construction

Our Culture and Benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees and the communities in which we live and work. Some of these include:

• Extensive resources to support onboarding and continual development including DXC University
• We reward you when you refer friends and family to work at DXC
• Flexible leave options, including purchased leave
• Volunteer days for charitable and emergency services
• Well-being support through our Employee Assistance Program
• Other benefits such as novated leasing, discounted health insurance, and paid parental leave

How to apply and our commitment to you in return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the Apply Now button to submit your resume.

We strive to ensure a hiring process that is enjoyable, thorough, and fair. We aim to provide an environment that lets you thrive and learn about us.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process. More information on employment scams is available here.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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