Venue Manager

4 weeks ago


Melbourne, Victoria, Australia Yo-Chi Frozen Yogurt Full time

We've got big news...

Yo-Chi has OFFICIALLY landed at Melbourne's iconic Highpoint Shopping Centre and the word has got around fast Now we're looking for an exceptional Venue Manager and Assistant Venue Manager to help lead the way, bring the good vibes, and shape this thriving new store.

As a Venue leader, you'll be at the heart of it all. You'll ensure every guest leaves with a smile, every shift runs smoothly, and your team feels inspired and supported. You'll oversee everything from team development and customer service to inventory, KPIs, and venue performance.

What You'll Do

  • Lead by example and drive exceptional customer experiences.
  • Maintain high standards of cleanliness and smooth daily operations
  • Manage daily operations, stock control and inventory
  • Champion a safe, positive work environment that meets all Health & Safety standards
  • Recruit, train, motivate and develop a high performing team
  • Own key metrics like Labour, COGs, and P&L

What we're looking for:
  • Leadership experience in retail or hospitality (QSR = bonus)
  • A people first mindset with demonstrated experience building strong teams
  • Positive, proactive, and hands on. You lead from the front
  • Solutions focused
  • Strong organisational skills and ability to remain calm in high impact environments
  • Confident managing rosters, performance, and team development

Why Yo-Chi?
  • Join a booming new store that's already off to an incredible start
  • Real growth opportunities with one of Australia's fastest growing brands
  • Flexible roster, both night and days
  • Free Yo-Chi every shift (yes, really)
  • A fun, inclusive team culture full of good vibes

Ready to be the leader at one of Yo-Chi's venue? Apply today and take the next step in your leadership journey

Ready to join us at this exciting time? Visit our website, check out our Instagram @iloveyochi, or pop into a venue to see for yourself.
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