Office Manager

5 days ago


Melbourne, Victoria, Australia Hall & Wilcox Full time

Corporate Services | Operations | Melbourne

  • Permanent full-time position
  • Reward and recognition, including competitive remuneration and career progression
  • Learning and career development programs for all roles and levels
  • Flexible leave options and up to 26 weeks paid parental leave
  • Free daily breakfast, office drinks and social events
  • Genuine commitment to health and wellbeing, pro bono and community, and diversity and inclusion across our firm

We have an exciting opportunity for an experienced Office Manager to join our Melbourne office.

In this role you will lead a high performing Office Services team made up of the service hub (mail room), front of house (reception), and catering. You will ensure that the Office Services team provides prompt, efficient and reliable service to ensure the smooth running of our Melbourne office. This role will also focus on continuous improvement of each function within Office Services.

There are over 450 people in our Melbourne office and we are continuing to grow. You will have the opportunity to work closely and build strong working relationships across the office.

You will be responsible for:

  • Managing the Melbourne Office Services function;
  • Managing the Melbourne Office budget, processing and approving any office invoices for payment;
  • Working with the building management team on services, security, and access to the building;
  • Continually communicating building and precinct activations, social events and processes in the Melbourne office;
  • Liaising with employees and partners in relation to urgent requests and ensuring that these requests are dealt with/completed in an appropriate manner;
  • Continually reviewing processes and procedures to ensure best practice;
  • Conducting training for direct reports;
  • Liaising with suppliers and ordering office supplies for the Melbourne Office;
  • Being the first point of contact for critical incidents for the Melbourne office;
  • Arranging flowers and gifts for partners and employees; and
  • Project work as required.

About you

You will ideally have the following skills and experience:

  • Similar experience ideally in a professional services environment;
  • Service focused approach;
  • Excellent organisational and planning skills;
  • Strong interpersonal skills;
  • Strong verbal and written communication skills;
  • Strong attention to detail;

About us

Hall & Wilcox is a leading independent Australian law firm. We are a firm of more than 1150 people, including over 145 partners, delivering outstanding legal services to corporate, public sector and private clients, both Australian-based and those offshore doing business in Australia. Our purpose is to enable our clients, our people and our communities to thrive.

Some of our recent awards and citations include:

  • Law Firm of the Year at the 2023 Lawyers Weekly Australian Law Awards
  • Law Firm of the Year (101-500 Lawyers) and Diversity Initiative of the Year at the 2022 Australasian Law Awards
  • Ranked fourth in the Lawyers Weekly Top 25 Attraction Firms for 2023 and 2024
  • Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (EOCGE) citation holder since 2018
  • Best Law and Related Services Firm ($100m-$200m revenue) and Best Professional Services Firm ($100m-$200m revenue) at the 2023 Client Choice Awards

We are known for having a great culture that is warm and welcoming, progressive, inclusive and supportive, and that is underpinned by our enduring values - known as Hallmarks.

We are also renowned for Smarter Law, which means we look beyond the status quo to think differently and find solutions that are better, faster and cheaper. Smarter Law includes enabling technology, challenging business models, innovative pricing and creative resourcing.

We are a firm of the future. We offer our people interesting and challenging work, and access to great clients. To learn more about HW visit our website.

Apply now

Let's connect. Click apply to submit your application.

At Hall & Wilcox, we are committed to creating and maintaining a workplace that actively seeks to include, welcome and value unique contributions of all people. We encourage applications from candidates of all cultural backgrounds (including First Nations), age, abilities, sexual orientation and gender identities.

We are also committed to supporting candidates with disabilities so that every candidate is offered a fair, equitable and supportive recruitment experience. If you require any adjustments or support to complete your application, or if you have any questions, please contact Kim Chalmers, Senior Talent Acquisition Advisor at kim.chalmers@hallandwilcox.com.au for a confidential discussion.

This vacancy is being managed directly by the HW Talent Acquisition / People & Culture team. We will contact our preferred agency partners should we require any assistance.

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