Health Information Services Officer

Norwest Private Hospital: Health Information Services Officer – Full-time

Norwest Private Hospital: A Commitment to Patient-Centred Care

At Norwest Private Hospital, we prioritize the needs and well-being of our patients above all else. Our dedicated team comprises highly skilled surgeons, specialist doctors, compassionate nurses, allied health professionals, and efficient support and administration staff. Together, we strive to deliver an exceptional healthcare experience that encompasses every aspect of patient care.

An exciting opportunity has become available for an enthusiastic full-time Health Information Services Officer to join our Health Information Services team. The Health Information Services Officer will require the ability to work flexible hours Monday to Friday, including shifts until 6.00pm. Part-time hours are available for consideration for the right applicant.

Reporting to the Health Information Services Team Leader, the Health Information Services Officer is responsible for the day-to-day functionality of the Health Information Services department.

The duties of the Health Information Services Officers will primarily consist of maintaining medical records including:

• Compiling medical records of discharged patients, ensuring all forms are in the correct order
• Retrieval of medical records from off-site storage and collections from wards
• Sorting and filing of medical records in main file in terminal digit filing order
• Culling of medical records to be moved to our offsite storage facility
• Management of incoming telephone calls
• Sorting and filing of incoming correspondence, reports and results
• Provision of health information to internal and external clients according to Healthscope's Release of Information policy

• Excellent customer service skills
• Well-developed oral and written communication skills
• Ability to work autonomously and within a team in a fast-paced environment
• Demonstrated experience in Microsoft Office applications (Word, Excel and Outlook)
• Attention to detail

• Experience in an administrative role in a health care setting
• Experience with WebPAS Patient Administration System
• Understanding of patient privacy and confidentiality principles
• Knowledge of medical terminology

We care about your career at Healthscope. No matter where you go within our community of care, you'll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day. We are the only national private hospital operator and healthcare provider in Australia. Our team is made up of over 19,000 highly experienced people working across a range of roles and specialisations.

Joining us opens the door to endless opportunities. We encourage the pursuit of continuous professional development, specialisation and education, and support our people to grow and flourish.

Come and be the difference in our patient's lives.

Applications close: 26 September 2025

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to Recruitment@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check and working with children check prior to appointment, and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.