Customer Service Attendant|Seagulls

3 weeks ago

Tweed Shire Council, Australia Norths Collective Full time
A Place to Belong...

Seagulls Tweed Heads is part of Norths Collective - a forward thinking, fresh and competitive brand who are leaders in the club and gaming industry. All about bringing people together through the sharing of exceptional food, drinks, events, health and fitness and entertainment experiences. A not for profit business, we are passionate about our commitment to giving back to our community through sport, social and sustainability initiatives.

About The Role

Be part of something bigger. Connect with your community. Have Fun. It's all part of being on the Norths Collectives team. Our members and guests are more than just patrons - they're our supporters. So we've designed an experience where the club is just as much theirs as it is ours.

Reporting to the manager on shift we are currently seeking passionate Customer Service Attendants. The overall purpose of the role is to deliver exceptional and memorable service to our guests. You would be working in an enthusiastic team environment, ensuring all aspects of our guest experience exceeds expectations. Meeting and greeting with a welcoming smile and building rapport with our amazing members while delivering efficient and friendly service throughout the business. Demonstrating initiative and willingness to learn and grow in your role.

Joining Seagulls Tweed Heads means you are part of Norths Collective which includes Norths Cammeray, The Greens North Sydney, The Alcott Lane Cove, The Verandah Beecroft and The Bowlo Bangalow.

Your Key Priorities Will Be To
  • Provide efficient and friendly service to our members and guests
  • Clear and reset tables as well as ensuring service areas are clean and tidy
  • Ensure accurate processing of cash and credit card transactions
  • Use in house systems
  • Maintain standards of hygiene for food/Beverage handling and presentation
  • Effectively communicate with all patrons and staff

The Candidate
  • Full availability over a seven day week
  • A genuine desire to help people have a great experience
  • Excellent communication and customer service skills
  • Hold current Responsible Service of Alcohol (RSA) and Responsible Conduct of Gaming (RCG) certification
  • Manual handling abilities are a must, combined with a love of being on your feet

Our Benefits
  • Discounted rates on meals
  • Free gym membership onsite
  • Free onsite parking
  • Dynamic, energised, management team that is embracing change and focused on success
  • Access to Norths Collective Academy
  • Work for a Club that continues to reinvent its relevancy to its local community
  • Extensive training and development

We're looking for switched on individuals with initiative and flair who can move with the fast pace and work well in a team.

It's your move. Come and join a great team.
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