Customer Service Representative

3 weeks ago

Tweed Shire Council, Australia PFD Food Services Full time
  • Hourly Rate + casual loading + OT, loadings and allowances (where applicable) - approximately 20 to 25 hours per week across various shifts
  • Discounted food, travel, movie tickets, entertainment, gym memberships + more
  • Employee Education Assistance to further develop your career

There are regular customer service roles, and there are customer service roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with PFD is anything but regular.

Our team are given the tools, insight, and autonomy to do their jobs and help our customers build successful businesses.

We tailor our approach to meet the local market needs and our flexibility and focus on customer success means every day presents something a little different and chance to develop a new perspective or skill in one of the most recognised brands in the country.

Opportunities with us are for the taking

Key Responsibilities
  • Be the first and key point of contact for our customers;
  • Create and maintain excellent customer relationships;
  • Process customer orders and/or enquires;
  • Perform administrative and general office tasks as required.
Key Competencies, Skills and Qualifications
  • Excellent communication and organisational skills including telephone manner;
  • Previous call centre experience preferably in the food service industry;
  • Great computer skills (including Word, Excel);
  • Capable of working under pressure in an exciting team environment.
What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). Should you be eligible, the company may also offer nationally recognised Certificate III training.

Please submit your application

(cover letter and resume) via the apply now link below. As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers.

PFD Food Services is an Equal Employment Opportunity employer


#J-18808-Ljbffr

  • Customer Service Representative- Murwillumbah

    1 week ago

    Tweed Shire Council, Australia myCareer - NSW Government Full time $60,000 - $80,000 per year

    Customer Service Representative  SNSW Clerk Grade 3/4- starting annual salary $71,959 plus superannuation and leave loading  Employment Type:  Locations: Murwillumbah   We're looking for passionate, customer-focused individuals to join our Murwillumbah Service Centre as Customer Service Representatives. Please note: This recruitment will only be used to...

  • Customer Service Representative

    3 weeks ago

    Wollongong City Council, Australia Kirbyhvacr Full time

    What You'll Be DoingHelping our customers: You'll build genuine relationships, provide product support, and offer advice that helps them get the job done.Keeping things on track: You'll quote and process sales orders accurately and efficiently – making sure stock, pricing, and deliveries all align.Working together: From the warehouse to the counter, you'll...

  • Customer Service Officer

    4 weeks ago

    Tweed Shire Council, Australia St Bank Full time

    Join to apply for the Customer Service Officer role at St.George BankThis is a part-time, branch-based role with about 35 hours per week, Monday to Friday from 8:45am to 4:30pm.What's the role?As a Customer Service Officer, you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience...

  • Customer Service Representative

    2 weeks ago

    Bathurst Regional Council, Australia NSW Government Full time

    Overview Job Title: Customer Service Representative (0000B28R) Employer: NSW Police Force (PoliceLink Command) Location: Lithgow About us: The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support sworn officers and provide a range...

  • Customer Service Representative

    4 weeks ago

    Wollongong City Council, Australia Illawarra Mercury Full time

    Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...

  • Customer Service Representative

    3 weeks ago

    City of Parramatta Council, Australia Randstad Australia Full time

    Customer Service Representative - ParramattaJoin to apply for the Customer Service Representative role at Randstad AustraliaYour new companyJoin this established organisation in their Parramatta office who are committed to providing the best service and assistance to new and existing customers. This financial institution specialise in servicing customers\'...

  • Customer Service Representative

    1 week ago

    North Sydney Council, Australia Six Degrees Executive Full time $60,000 - $80,000 per year

    he CompanyI'm currently working with a growing business in the FMCG sector, known for its fast pace and fun, engaging culture. The environment is less corporate and more connected, with plenty of opportunities to get involved socially. As they enter into their peak period, they are looking to bring on a Customer Service Representative on a 4-month...

  • Customer Service Representative

    3 weeks ago

    City of Parramatta Council, Australia Aboriginal Health Council of Western Australia Full time

    Overview - Join a friendly and welcoming team in Customer Experience! - Full time, permanent role based from Parramatta Head Office - Level 3E $84,068.46 + super (Enterprise Agreement) About the Role As a Customer Experience Representative for Sydney Water, you'll be the first point of contact for our customers, managing inbound calls on our Hub faults...

  • Reddy Express Tweed Heads South

    2 weeks ago

    Tweed Heads, Australia Reddy Express Full time

    Reddy Express Tweed Heads South - Customer Service Representative Reddy Express Tweed Heads South, 71 Minjungbal Dr, Tweed Heads South, New South Wales, Australia Posted Tuesday 23 September 2025 at 2:30 pm Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including...

  • Customer Service Representative

    3 weeks ago

    City of Parramatta Council, Australia Aboriginal Health Council of Western Australia Full time

    OverviewJoin a friendly and welcoming team in Customer ExperienceFull time, permanent role based from Parramatta Head OfficeLevel 3E $84,068.46 + super (Enterprise Agreement)About the RoleAs a Customer Experience Representative for Sydney Water, you'll be the first point of contact for our customers, managing inbound calls on our Hub faults line. Your goal...