Senior Case Manager

• Position : Permanent, Full Time
• Location : Preston
• Salary : Between $100,794 to $110,442 plus super and salary packaging option

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation's visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

Reporting to the Team Leader, the Senior Case Manager for the Community Protecting Boorais program will hold a mixed caseload of children authorised to VACCA as well as leading investigations into new child protection reports. They will make assessments and recommendations if a child needs protection. If the child is found to need protection, the Senior Case Manager will work directly with the children, families and community to ensure the child's safety and wellbeing.

As with all VACCA's work this will be guided by cultural values aiming to wrap our service response around the family and community to restore circles of care that is at the heart of the Aboriginal Way of protecting children.

• Demonstrated commitment to and understanding of the values that underpin VACCA's vision and purpose
• Demonstrated awareness and appreciation of Aboriginal societies and cultures, along with awareness of the key issues which impact upon Aboriginal communities, and commitment to continually build knowledge in this area
• Proven ability to effectively communicate and negotiate with Aboriginal children and families, demonstrating effective and culturally appropriate interpersonal skills e.g. deep listening, empathy in all verbal and non-verbal communications.
• Demonstrated ability to undertake complex work with children and families who have experienced trauma and may present with challenging behaviours, using culturally safe therapeutic approaches to heal and build resilience
• Demonstrated understanding of child development, attachment, and trauma as they relate to Aboriginal children
• Understanding of the legislations, policy and practice requirements relating to Aboriginal children, families, and communities
• Experience or detailed understanding of completing investigations, interview strategies and documenting evidence
• Ability to make assessments, identifying risks and the development, implementation, and review of plans for children and young people.
• Proven experience in preparing accurate documents and reports e.g., case notes, incident reports, court reports, that meet audience needs
• Ability to collaborate with other service providers, stakeholders such as police and courts to achieve outcomes
• Demonstrated ability to work in a complex, fast paced team, and to demonstrate resilience in managing competing demands. Commitment to self-care and support of the team.
• Ability to lead and mentor staff within the team, providing advice and support as needed including support to Team Leader in period of high demand and absence
• Requirements: A recognised social work degree or diploma of community services, valid Police Check, a Working with Children's Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended).

• 5 weeks annual leave
• Access to child protection and VACCA training programs
• Extensive support and training from VACCA's in house legal service
• A supportive environment that includes comprehensive induction and regular internal supervision
• Professional development and training opportunities
• Attractive salary packaging to increase your take home pay
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program
• 17.5% loading on annual leave
• Access to agency vehicles for all work-related travel
• Access to Employee support and wellbeing programs
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture

We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume. We encourage applicants to view the Position Description prior to applying. The position description is available upon request.

Application closes by 7 October 2025

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy.