Community Patient Transport Officer

ABOUT WILSON MEDIC ONE:
Wilson Medic One is experiencing rapid growth, creating the need to expand our Community Patient Transport Officer Team. We are looking for team players who are committed to providing excellent customer service by providing high-quality care and support to non-emergency community patients attending appointments across Perth. It is an opportunity to give back to the community whilst getting paid. We value our team and all our positions are paid, we do not use volunteers.
As a Wilson Medic One employee, your ability to be self-directed, show initiative and resolve issues within the scope of the position's responsibilities will be highly regarded. In return, we support developing and promoting internal candidates interested in a long-term successful career with the Company.
ABOUT THE ROLE:

• Full-Time Opportunity

• Location: Perth, WA

• Shifts: Variety of Shifts
KEY RESPONSIBILITIES & DUTIES:

• Providing safe, non-emergency transport for eligible community patients.

• Assisting patients in and out of vehicles, including wheelchair-capable transport.

• Following clinical care directions from senior team members.

• Communicating with our dispatch team to ensure timely responses.

• Conducting vehicle checks and maintaining cleanliness, stock, and equipment.

• Submitting accurate Patient Care Records and other documentation.

• Reporting hazards or incidents and following safety protocols.

• Upholding Wilson Medic One values and contributing to team culture.
ABOUT YOU:
You are a team player and will work towards common objectives, deadlines, and set KPIs. Your caring and compassionate nature will support your patients with empathy, care and dignity. You can work independently and within a team environment.
QUALIFICATIONS & SKILLS:

• Current HLTAID011 Provide First Aid certificate and HLTAID015 Provide advanced resuscitation and oxygen therapy certificate or willing to obtain prior to employment.

• Hold an unrestricted C-class driver's license and drive safely and reasonably.

• Have a current WA working with children check (or willing to obtain one)

• A national police clearance to be obtained prior to the commencement date and commit to renewing every three years.

• This role will generally be Monday to Friday however, there may be various shifts and occasionally weekends and public holidays.

• Strong work ethic and the willingness to deliver excellent patient-centric care.

• Excellent written and verbal communication skills.

• Able to relate to people from diverse backgrounds and cultures.

• Vaccination as per government guidelines for healthcare workers.

• Physically fit to provide patient transport services.

• Able to pass a drug and alcohol screening.

• Previous experience within the disability, aged care or patient transport services is highly regarded but not essential.
HOW TO APPLY:
Shortlisting will commence soon, so please submit your resume and cover letter summarising your experience as quickly as possible. Only candidates who have been shortlisted for an interview will be contacted. Your application has been deemed unsuccessful if you are not contacted within 30 days.
At Wilson Medic One, we are building a workforce representative of the community we support. We welcome people from diverse backgrounds and are committed to supporting our Aboriginal and Torres Strait Islander Peoples with employment and career opportunities. We have an inclusive culture where innovation and teamwork are encouraged. If you wish to change your community positively, contact us today.
Wilson Medic One provides strategic and alternative service solutions including ambulance and patient transfer services, medical placements, emergency response and event medical solutions. We offer specialist management in the accommodation, management and transport of low, medium and high acuity (non-emergency) patients.
Our people are our business, they are our greatest asset and it's what sets us apart in the provision of primary care in the Non-Emergency Patient Transport sector. Their professionalism, passion and commitment allows us to deliver the very best in customer service and patient care. Being a part of our team means living our core values of:
Care – People, customers and communities matter.
Integrity - We do what's right, not what's easy.
Accountability - Ownership is every person's responsibility.
Innovation - Change that adds value.