Senior Principal Technology Architect

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Job Description:

About Us:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.

Role Description: We are looking for a highly skilled and experienced Oracle Solution Enterprise Architect to spearhead our initiatives related to Oracle CX Cloud and associated technology platforms. The ideal candidate will possess an in-depth understanding of Oracle CX Cloud, Oracle Visual Builder Cloud Service, Oracle Redwood Design Principles, and the business processes tied to sales, marketing, and service management, alongside expertise in Oracle Integration Cloud Platform. The successful candidate will have extensive experience in solution architecture and a proven track record of leading digital transformation projects throughout their lifecycle.

Location: Melbourne

Salary: AUD 211,833 – 245,869 Annual Gross

Roles and Responsibilities:

• Lead the design and implementation of Oracle CX Cloud solutions, ensuring alignment with business objectives and technical specifications.
• Develop and maintain a comprehensive architecture for Oracle CX Cloud solutions and related technology platforms.
• Collaborate with cross-functional teams to define and execute digital transformation strategies.
• Provide technical leadership and guidance to development teams.
• Conduct assessments of customers' IT systems and business needs, recommending improvements and proposing solution options.
• Develop strategies to optimize the performance, scalability, and maintainability of systems.
• Align project goals with organizational objectives.
• Work closely with stakeholders to ensure business requirements are accurately translated into effective technical solutions.
• Establish governance models for projects to ensure quality, security, and compliance standards.
• Review and prepare documentation for architecture, design decisions, and integration workflows.
• Assist in presales activities involving Oracle CX Cloud applications.
• Stay informed about the latest trends and advancements in Oracle CX Cloud and related technologies.
• Mentor and coach junior architects and technical staff.

Minimum Qualifications:

• Bachelor's or master's degree in computer science, Information Technology, or a related field.
• Over 15 years of experience in solution architecture and implementations, specifically focusing on Oracle CX Cloud.
• Demonstrated leadership in large-scale digital transformation projects.
• Proven track record in leadership roles and defining solution architecture.
• Extensive expertise in the Oracle CX Cloud product suite.
• Experience with Oracle Visual Builder Cloud Service (VBCS) and Redwood design principles.
• Strong understanding of integration patterns, data management, and security best practices.
• Exceptional analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Relevant certifications in Oracle CX Cloud and related technologies are highly desirable.

Preferred Qualifications:

• Prior working experience in the Australia public sector.
• Understanding of Oracle Revenue & Billing Management or any other Pricing and Billing applications.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team.

"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees."