APS6 Senior System Analyst, Products Customer Experience

3 weeks ago

Canberra, ACT, Australia AUSTRAC Full time
APS6 Senior System Analyst, Products Customer Experience

AUSTRAC Canberra, Australian Capital Territory, Australia

Join or sign in to find your next job

Join to apply for the APS6 Senior System Analyst, Products Customer Experience role at AUSTRAC

APS6 Senior System Analyst, Products Customer Experience

AUSTRAC Canberra, Australian Capital Territory, Australia

2 days ago Be among the first 25 applicants

Join to apply for the APS6 Senior System Analyst, Products Customer Experience role at AUSTRAC

Get AI-powered advice on this job and more exclusive features.

This range is provided by AUSTRAC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$101,303.00/yr - A$115,406.00/yr

About the Opportunity

AUSTRAC is seeking a talented Senior System Analyst to join our Products Customer Experience team. We are looking for a collaborative and driven professional who thrives on delivering high-quality digital solutions and improving user experiences, all while contributing to AUSTRAC's mission to protect Australia from financial crime. As an ICT Senior System Analyst specialising in project transition from project to Business-As-Usual (BAU) operation, you will play a pivotal role in ensuring seamless handover, optimisation, and continuous improvement of ICT solutions. You will work closely with cross-functional teams, including Digital Transformation teams, BAU operations, and stakeholders, to bridge the gap between innovative solutions and sustainable business operations. Your focus will be on enhancing system functionality, backlog management, maintaining service continuity, and ensuring alignment with organisational objectives and you will play a critical role in transforming how AUSTRAC delivers its services. If you are ready to apply your expertise, embrace innovation, and make a meaningful impact, we would love to hear from you.

What are we looking for

While we are looking for these capabilities, we consider transferrable skills and encourage applicants who embody AUSTRAC's culture and values to apply.

  • Proven experience in ICT System analysis, specifically in project transition to BAU
  • Strong knowledge and application of Agile methodologies and Agile delivery frameworks
  • Proficiency in technical documentation (e.g. API specifications, data mapping, system diagrams)
  • Relevant Tertiary Qualification or professional certification in related field (e.g. Business Analysis, Project Management)

For more information about the role and the capabilities we're looking for, please refer to the Candidate Pack in the AUSTRAC Careers Page.

Affirmative Measures

This vacancy is being advertised concurrently under a general and anaffirmative measure recruitment process. Evidence will be requested if your application progresses under an affirmative measures process.

We offer competitive remuneration and great conditions, including:

  • Annual leave of 4 weeks (20 days) per year + additional paid Christmas close down.
  • Cultural, Ceremonial and NAIDOC leave.
  • 18 days of paid personal leave per year.
  • 15.4% superannuation, which continues through paid maternity leave.
  • 18 weeks of paid maternity leave.
  • Competitive APS salaries with access to annual salary progression.
  • Study assistance - up to $6,000 per annum and up to 120 hours of study leave.

View the AUSTRAC Enterprise Agreement for more information about current salaries and other conditions of employment.

About Us

AUSTRAC, Australia's financial intelligence agency and anti-money laundering and terrorism financing regulator, is undergoing a significant transformation to enhance its role in combating money laundering and terrorism financing. This includes proposed expansion of its regulatory regime and a broader digital transformation to support our growing agency. As we embrace these changes and grow, our focus is on fostering innovation, collaboration, and effective problem-solving within an inclusive and supportive work environment. At AUSTRAC, you'll be part of a team dedicated to maintaining the integrity of Australia's financial system and making a real impact in preventing financial crime.

Closing Date and further details

Applications close at 11:30 pm on 1 June 2025.

For enquiries, please contact:

Please note, we can only accept applications via the AUSTRAC Careers Portal.

Seniority level
  • Seniority levelNot Applicable
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesGovernment Administration and Government Relations Services

Referrals increase your chances of interviewing at AUSTRAC by 2x

Get notified about new System Analyst jobs in Canberra, Australian Capital Territory, Australia.

Senior Technical Business Analyst (IT Infrastructure)

Canberra, Australian Capital Territory, Australia 2 days ago

Canberra, Australian Capital Territory, Australia 3 weeks ago

Canberra, Australian Capital Territory, Australia 1 week ago

Fyshwick, Australian Capital Territory, Australia 1 week ago

Russell, Australian Capital Territory, Australia 3 weeks ago

Acton, Australian Capital Territory, Australia 2 days ago

Canberra, Australian Capital Territory, Australia 3 weeks ago

Systems Analyst 2 - Microsoft Office 365

Canberra, Australian Capital Territory, Australia 1 week ago

Belconnen, Australian Capital Territory, Australia 12 hours ago

Canberra, Australian Capital Territory, Australia 6 days ago

Canberra, Australian Capital Territory, Australia 1 week ago

Canberra, Australian Capital Territory, Australia 2 weeks ago

Data Analyst with IT Asset Stocktake - part time

Canberra, Australian Capital Territory, Australia 4 months ago

Canberra, Australian Capital Territory, Australia 2 days ago

Canberra, Australian Capital Territory, Australia 1 year ago

Canberra, Australian Capital Territory, Australia 1 week ago

Canberra, Australian Capital Territory, Australia 6 days ago

Canberra, Australian Capital Territory, Australia 3 weeks ago

Canberra, Australian Capital Territory, Australia 2 weeks ago

Systems Analyst 1 - Endpoint TSDL (Technical Lead )

Canberra, Australian Capital Territory, Australia 6 days ago

Canberra, Australian Capital Territory, Australia 6 days ago

Canberra, Australian Capital Territory, Australia 10 hours ago

Canberra, Australian Capital Territory, Australia 4 weeks ago

Canberra, Australian Capital Territory, Australia 1 week ago

Canberra, Australian Capital Territory, Australia 1 week ago

Canberra, Australian Capital Territory, Australia 6 days ago

Canberra, Australian Capital Territory, Australia 2 weeks ago

Canberra, Australian Capital Territory, Australia 1 week ago

Canberra, Australian Capital Territory, Australia 2 weeks ago

Canberra, Australian Capital Territory, Australia 3 weeks ago

Canberra, Australian Capital Territory, Australia 1 week ago

Canberra, Australian Capital Territory, Australia 1 week ago

Australian Capital Territory, Australia 2 weeks ago

Canberra, Australian Capital Territory, Australia 3 weeks ago

Canberra, Australian Capital Territory, Australia A$160.00-A$ weeks ago

Canberra, Australian Capital Territory, Australia 3 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • APS6 Senior Analyst

    3 weeks ago

    Canberra, ACT, Australia Commonwealth Treasury Full time

    Join to apply for the APS6 Senior Analyst / Senior Investigator role at Commonwealth TreasuryOverviewThe Compliance Branch is responsible for monitoring and enforcing compliance with Australia's foreign investment laws. The Compliance Branch's role is to provide assurance of compliance with the foreign investment framework, which it does through a range of...

  • APS6 Senior Analyst

    3 weeks ago

    Canberra, ACT, Australia Commonwealth Treasury Full time

    Join to apply for the APS6 Senior Analyst / Senior Investigator role at Commonwealth TreasuryOverviewThe Compliance Branch is responsible for monitoring and enforcing compliance with Australia's foreign investment laws. The Compliance Branch's role is to provide assurance of compliance with the foreign investment framework, which it does through a range of...

  • APS6 Business Analyst

    2 weeks ago

    Canberra, ACT, Australia National Museum of Australia Full time

    Join to apply for the APS6 Business Analyst role at National Museum of AustraliaThe Business Analyst will primarily work on the Customer Relationship Management system. The ideal candidate will be responsible for identifying business needs, analysing processes, and providing solutions to enhance efficiency and effectiveness. This role will also involve...

  • APS6 Business Analyst

    1 week ago

    Canberra, ACT, Australia National Museum of Australia Full time

    Join to apply for the APS6 Business Analyst role at National Museum of Australia The Business Analyst will primarily work on the Customer Relationship Management system. The ideal candidate will be responsible for identifying business needs, analysing processes, and providing solutions to enhance efficiency and effectiveness. This role will also involve...

  • 46-2023 Aps5-Aps6 Policy Analysts, Markets Group

    7 days ago

    Canberra, ACT, Australia The Treasury - Australian Government Full time

    Treasury's Markets Group is looking for APS5-APS6 Policy Analysts motivated to contribute to its policy processes and reforms across Canberra, Sydney and Melbourne. The positions are available in the Retirement, Advice and Investment Division, Financial System Division and Market Conduct and Digital Division.**About Markets Group**:Markets Group promotes...

  • APS6 Insider Threat and Assurance Analyst

    3 weeks ago

    Canberra, ACT, Australia National Disability Insurance Agency Full time

    APS6 Insider Threat and Assurance AnalystJoin to apply for the APS6 Insider Threat and Assurance Analyst role at National Disability Insurance AgencyAPS6 Insider Threat and Assurance Analyst3 days ago Be among the first 25 applicantsJoin to apply for the APS6 Insider Threat and Assurance Analyst role at National Disability Insurance AgencyCurrently, there...

  • APS6 Insider Threat and Assurance Analyst

    2 weeks ago

    Canberra, ACT, Australia National Disability Insurance Agency Full time

    APS6 Insider Threat and Assurance AnalystJoin to apply for the APS6 Insider Threat and Assurance Analyst role at National Disability Insurance AgencyAPS6 Insider Threat and Assurance Analyst3 days ago Be among the first 25 applicantsJoin to apply for the APS6 Insider Threat and Assurance Analyst role at National Disability Insurance AgencyCurrently, there...

  • APS6 Grant Financial Analyst

    2 weeks ago

    Canberra, ACT, Australia Hays Full time $104,000 - $130,878 per year

    Your new employer Join a large Federal Government department committed to delivering impactful programs that support national priorities. This organisation offers a collaborative environment, strategic initiatives, and a strong focus on public value Your new role As an APS6 Grants Financial Analyst, you will play a pivotal role in managing...

  • Business Analyst

    1 week ago

    Canberra, ACT, Australia Bridge IT Engineering Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Bridge IT EngineeringIT Recruitment Consultant at Bridge IT Engineering12 months initial contract +12 months potential extensionAustralian Citizenship with Baseline clearance is requiredBridge IT Engineering is seeking a Business Analyst for a federal government...

  • Business Analyst

    2 weeks ago

    Canberra, ACT, Australia Bridge IT Engineering Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Bridge IT EngineeringIT Recruitment Consultant at Bridge IT Engineering12 months initial contract +12 months potential extensionAustralian Citizenship with Baseline clearance is requiredBridge IT Engineering is seeking a Business Analyst for a federal government...