Team Leader HACDSP

3 weeks ago

Launceston, Tasmania, Australia HammondCare Full time
The Opportunity

We are pleased to share this opportunity to be involved in a Dementia Centre initiative supporting people living with dementia who are transitioning from hospital settings back to their homes or into residential care.

This role offers professional growth and exposure to a new project, making it ideal for those looking to advance their career within HammondCare.

The Role

The Team Leader ensures that the Dementia Support Australia (DSA) service is tailored to individual client needs and meets its key performance indicators.

This role is a Temporary Full Time or secondment opportunity until July 2028, supporting our Tasmania HACDSP Team.

Responsibilities
  1. Provide leadership to a multidisciplinary team across up to three locations (Hobart, Launceston, and referrals from North West Tasmania), focusing on the DSA Program, in line with policies, procedures, and HammondCare values.
  2. Work with an integrated team to ensure a consistent approach to our 'Next Chapter' initiative.
  3. Develop a culture of empowerment, mentorship, and support for the team, ensuring wellbeing and safety.
  4. Oversee service delivery to operate within the case management framework, reducing the impact of behaviours on people with dementia, their carers, and staff.
  5. Collaborate with other Team Leaders to meet broader program goals and deliver solutions.
  6. Contribute to the program's administrative, financial, risk, quality, and reporting objectives.
  7. Provide direct support and consultation to clients as needed.
  8. Ensure timely referral allocation to DSA staff aligned with KPIs.
  9. Report regularly to the Regional Manager on staff performance, service quality, and operational issues.
  10. Recruit suitable Dementia Consultants, Support Coaches, and Family Liaison Officers.
  11. Manage stakeholder relationships with local managers and staff in aged care, home care, and hospitals to promote program understanding and effectiveness.
  12. Handle customer complaints or challenging situations promptly, notifying management when necessary.
  13. Address incidents and feedback related to service quality with the Regional Manager.
  14. Enhance personal knowledge and skills through ongoing learning.
  15. Ensure a safe office environment, including maintenance and equipment management.
  16. Oversee the use and maintenance of fleet vehicles, including tracking and reporting.
  17. Manage approvals for brokerage and travel in accordance with financial policies.
What We Need From You
  • Commitment to HammondCare's Christian Mission, Motivation, and Action.
  • Qualifications in Nursing, Allied Health, or a related health degree.
  • Experience supporting older people and carers with dementia, emphasizing psycho-social case management approaches.
  • Ability to lead teams across multiple sites.
  • Strong multitasking, communication, planning, and organizational skills.
  • Attention to detail and analytical skills.
  • Customer management and administrative skills.
  • Willingness to travel intra- and interstate.
Desirable
  • Eligibility for Australian Health Practitioner registration.
  • Qualifications or studies related to dementia.
Application Process

If interested, submit your application by 27 August 2025. Include an updated resume and a brief cover letter explaining your interest and how your skills align with the role.

We recommend informing your Manager about your application, but it is not mandatory at this stage. If selected as the preferred candidate, you will need to notify your Manager then.

For more information about DSA, visit:

We are committed to an inclusive, diverse workplace where everyone can be themselves.

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