
Client Services Administrator
3 days ago
Client Services Administrator
Adelaide City Fringe/Adelaide North
Davies Stewart have partnered with a well-established and client-focused professional services firm that is redefining the client experience through personalised service and a warm, welcoming environment.
This organisation prides itself on building long-term relationships and delivering consistent, high-quality support. It's a great time to join a team where excellence, care, and innovation come together to make a genuine impact.
Bring your client service and admin skills to a modern and fast-paced accounting firm.
This is a fantastic opportunity to join a progressive and supportive firm where your client relationship and administration skills will be valued. As Client Services Administrator, you'll play a key role in ensuring a smooth experience for clients by coordinating the information flow between clients and the production team, managing workflow tasks, and supporting the business with a range of administrative duties.
If you're highly organised, proactive, and thrive in a collaborative environment, this could be the perfect role for you.
Position Benefits
Permanent full-time position
Supportive and inclusive team environment
Varied and dynamic workload
Opportunity to be part of a growing and innovative firm
Key Tasks and Responsibilities
Client Services
Act as the first point of contact for clients
Maintain client information in workflow systems
Manage administration tasks related to tax returns and ATO correspondence
Handle ABN and ASIC administration
Conduct debtor follow-up activities
Collate and prepare financial and other reports for client distribution
Workflow Coordination
Facilitate work delivery to the production team in line with the production plan
Review and check source documents; liaise with clients for missing information
Prepare and hand over documents to the Fulfilment team
Complete end-of-job processes and prepare invoicing
Support Services
Work collaboratively with the Support Services team and provide assistance across the business as required
Skills & Experience
Essential
Knowledge of professional office environments and workflow systems
Familiarity with ATO and ASIC processes
Strong organisational and time management skills
Ability to work to deadlines in a fast-paced setting
Confident and professional communication style
Competent in Microsoft Office and cloud-based applications
Desirable
Experience using accounting and workflow management programs
Creative and practical problem-solving skills
Ability to show initiative and support continuous improvement
High emotional intelligence and a team-focused mindset
Confidence in developing strong relationships with clients and internal teams
Apply Now
To register your interest, please forward your current resume and cover letter via the application link.
Your confidential application will be acknowledged by email and shortlisted applicants will be contacted by phone from the Davies Stewart team.
For a confidential conversation please contact our office |
To stay up to date with this role and other positions available through Davies Stewart, please visit our website and social platforms or contact our friendly team.
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