Client Services Administrator

4 weeks ago

Adelaide, South Australia Davies Stewart Consulting Pty Ltd Full time

Client Services Administrator
Adelaide City Fringe/Adelaide North

Davies Stewart have partnered with a well-established and client-focused professional services firm that is redefining the client experience through personalised service and a warm, welcoming environment.

This organisation prides itself on building long-term relationships and delivering consistent, high-quality support. It's a great time to join a team where excellence, care, and innovation come together to make a genuine impact.

Bring your client service and admin skills to a modern and fast-paced accounting firm.

This is a fantastic opportunity to join a progressive and supportive firm where your client relationship and administration skills will be valued. As Client Services Administrator, you'll play a key role in ensuring a smooth experience for clients by coordinating the information flow between clients and the production team, managing workflow tasks, and supporting the business with a range of administrative duties.

If you're highly organised, proactive, and thrive in a collaborative environment, this could be the perfect role for you.

Position Benefits

  • Permanent full-time position

  • Supportive and inclusive team environment

  • Varied and dynamic workload

  • Opportunity to be part of a growing and innovative firm

Key Tasks and Responsibilities

Client Services

  • Act as the first point of contact for clients

  • Maintain client information in workflow systems

  • Manage administration tasks related to tax returns and ATO correspondence

  • Handle ABN and ASIC administration

  • Conduct debtor follow-up activities

  • Collate and prepare financial and other reports for client distribution

Workflow Coordination

  • Facilitate work delivery to the production team in line with the production plan

  • Review and check source documents; liaise with clients for missing information

  • Prepare and hand over documents to the Fulfilment team

  • Complete end-of-job processes and prepare invoicing

Support Services

  • Work collaboratively with the Support Services team and provide assistance across the business as required

Skills & Experience

Essential

  • Knowledge of professional office environments and workflow systems

  • Familiarity with ATO and ASIC processes

  • Strong organisational and time management skills

  • Ability to work to deadlines in a fast-paced setting

  • Confident and professional communication style

  • Competent in Microsoft Office and cloud-based applications

Desirable

  • Experience using accounting and workflow management programs

  • Creative and practical problem-solving skills

  • Ability to show initiative and support continuous improvement

  • High emotional intelligence and a team-focused mindset

  • Confidence in developing strong relationships with clients and internal teams

Apply Now

To register your interest, please forward your current resume and cover letter via the application link.

Your confidential application will be acknowledged by email and shortlisted applicants will be contacted by phone from the Davies Stewart team.

For a confidential conversation please contact our office |

To stay up to date with this role and other positions available through Davies Stewart, please visit our website and social platforms or contact our friendly team.

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