Travel Sales Consultant

4 days ago

Geelong, Victoria, Australia RACV Full time
Overview

Join to apply for the Travel Sales Consultant role at RACV

Our Geelong store welcomes you to deliver great service and unforgettable travel experiences for customers, with a varied business spanning RACV Clubs and Resorts across Victoria, Queensland and Tasmania, premium partner hotels, tours, cruises, events and experiences.

What you'll do
  • Promote holiday packages, flights, hotels, cruises, tours, experiences & insurance
  • Build relationships with customers face to face and online, managing new enquiries, quotes, itineraries, amendments and cancellations
  • Facilitate domestic & international travel bookings and payments between travellers & suppliers, using Amadeus GDS
  • Convert enquiries into confirmed bookings, cross selling & up selling of travel products
  • Manage travel credits, refunds and changes
  • Attend sales meetings and achieve targets & KPIs
  • Attend industry events i.e. supplier & product events, ship inspections & travel expos

Our Geelong retail store is open 6 days a week: Monday-Friday 9am-5pm and Saturday 9am-2pm. Team members may be required to attend occasional out-of-office industry events.

What you'll need to be successful
  • Certificate 3 in Travel or higher, preferred
  • GDS experience in Amadeus, Sabre or Galileo
  • Passion for the travel industry and personal travel experience
  • Excellent organisational, attention to detail & problem-solving skills
  • Ability to manage workflow, set goals, meet sales targets & work productively
  • Ability to work independently and as part of a team
  • Excellent personal presentation
  • Ability to attend induction training Monday-Friday for the first 2-3 weeks in CBD Melbourne head office & store. Public transport travel costs will be covered by RACV
We are Offering
  • Permanent Full-time 38 hours per week
  • Generous employee benefits & discounts on RACV products and 10 resorts
  • Training, development and career progression opportunities
  • Uniform
The RACV difference

Ready to reach your full potential? Join our team, where the work is meaningful and making a difference matters.

Application process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link below.

Additional
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Customer Service and Sales
  • Industries: Travel Arrangements

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