Home Lending Specialist

1 day ago

Brisbane, Queensland, Australia Buscojobs Full time

It starts here. With Bendigo Bank… and you.

We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.

Your role as a Home Lending Specialist (internally known as a Customer Relationship Manager) is to deliver an exceptional experience by working with customers to meet their end-to-end banking needs.

Whether you're guiding first home buyers to create a plan to purchase, or supporting seasoned investors, you'll play an integral part in helping our customers through the lending journey and driving growth.

This dynamic and high-impact role involves:

  • Building a pipeline of lending leads and nurturing these relationships throughout their buying journey using our CRM.
  • Guiding customers through the lending process, providing peace of mind that we're here to help them achieve their goals.
  • Leveraging your credit analysis expertise and understanding of customer needs to ensure positive lending outcomes and prepare customers for financial success.
  • Building strong, relationship-centric connections with the community, the branch, and Branch Manager to deliver effective lending outcomes.
  • Embracing lifelong learning. Bring your brilliant mind, and we'll help you advance your career with on-the-job training and other learning opportunities.
  • Building connections. Supporting our customers, giving back, and making our communities better — all while having fun

This is a permanent, full-time position located in Samford, with a roster of 76 hours per fortnight.

What you'll bring to the role

To succeed, you'll deliver exceptional customer service. We'd love you to have:

  • Extensive experience in customer service or sales
  • A high level of understanding of lending products, policies, and regulations
  • The ability to build relationships and rapport quickly with customers and colleagues, assess needs, and develop a holistic view of their situation
  • Highly developed credit analysis skills
  • An understanding of small business offerings
  • Consumer lending experience – this is essential

Our Community Banking model

Community Banking operates on a shared revenue model based on 'profit-with-purpose', reinvesting profits into local initiatives such as infrastructure, events, and scholarships. Joining a Community Bank branch means being part of a team focused on local growth and meaningful relationships, actively engaged in community events and supporting small businesses.

Why work with us?

  • Make a big impact that benefits customers and communities.
  • Be more than just a number in a diverse, valuing team.
  • Access career growth and flexible policies.

You'll also receive benefits like:

  • Health and wellbeing support, including discounted gym memberships, private health insurance, and Employee Assistance Program (EAP).
  • Opportunities for learning through our corporate university 'BEN U'.

We're making better, bigger. And we'll get there with you.

If you're ready to become our next Home Lending Specialist, now's the time to aim higher for your future career.

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