Network Deploy Technician, Global Network Delivery

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support data centers, servers, storage, networking, power, and cooling equipment to ensure continual customer access to cloud services. We work on challenging problems with thousands of variables impacting the supply chain and seek talented individuals to join our team.

You will join a diverse team of engineers, supply chain specialists, security experts, and operations managers. Your role involves collaborating across AWS to deliver high standards of safety and security, providing extensive capacity at low cost, and fostering an inclusive culture that encourages innovation and ownership.

We are hiring a Network Deploy Technician for the Global Network Delivery team. Responsibilities include delivering hardware, configuring systems, and managing fiber connectivity across multiple data centers. You will work closely with internal teams and vendors to ensure smooth project execution in coordination with Technical Program Managers.

Key job responsibilities

• Collaborate with Network Engineering & Technical Project Managers to ensure efficient rollout of designs and products.
• Manage work priorities via ticketing systems and workflows, collaborating with stakeholders to resolve project obstacles.
• Troubleshoot networking, routing, and connectivity issues, including device configuration and application interactions.
• Address cabling infrastructure issues, including patch panels and cords.
• Specify power and cooling needs and complete hardware racking and stacking.
• Handle customer requests through Remedy ticketing system and project workflows.
• Participate in hardware migration, configuration, and rollout activities.
• Perform additional hours as required for project delivery.

A day in the life

A typical day involves installing network equipment, managing vendors, and negotiating deadlines. You will oversee multiple projects simultaneously.

AWS values diverse experiences. Even if you do not meet all qualifications, we encourage you to apply, especially if you are early in your career or have non-traditional experiences.

About the team

About AWS

Diverse Experiences

We value diverse backgrounds and encourage all qualified candidates to apply, regardless of traditional qualifications or career path.

Why AWS?

AWS is the leading cloud platform, trusted worldwide for innovation and comprehensive solutions that support businesses of all sizes.

Inclusive Team Culture

Our affinity groups promote inclusion and pride. We foster collaboration through events and value the diverse perspectives that drive innovation.

Mentorship & Career Growth

We support continuous learning, mentorship, and career development to help you grow professionally.

Work / Life Balance

We prioritize flexibility and work-life harmony, supporting our employees both at work and at home.

BASIC QUALIFICATIONS

• IT diploma or equivalent in related fields.
• Knowledge of TCP/IP networking, cabling best practices, and infrastructure.
• Experience troubleshooting network and device configurations.

PREFERRED QUALIFICATIONS

• Experience with large-scale data center networks.
• Experience in virtualized enterprise networks.
• Knowledge of Ethernet, IP protocols, and customer support under pressure.

Acknowledgement of country :

Amazon acknowledges the Traditional Custodians of land throughout Australia, paying respect to elders past and present, and extending respect to all Aboriginal and Torres Strait Islander peoples.

IDE statement :

Amazon is an equal opportunity employer. We support candidates with disabilities and provide workplace accommodations during the application process. For more information, please contact your Recruiting Partner.