Commercial Manager

• Business Function: Strategy & Commercial Planning
• Parent Business Function: Corporate & Support Functions
• Time Type: Full time
• Worker Sub-Type: Permanent
• Entity: Jetstar Airways Pty Ltd

About Jetstar

We're Jetstar. You may know us for our famous low fares, but did you also know that we've flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. And we're not just an Australian airline either - the Jetstar Group also includes Jetstar Asia and Jetstar Japan, and is one of the largest low-cost airline groups in Asia Pacific by revenue. As a group, we operate a fleet of more than 115 aircraft, including the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

• Exciting opportunity to play an integral role in Jetstar ground handling commercial strategy
• Permanent full-time role based at our Collingwood office

The Opportunity

Reporting to the Senior Manager – Commercial, Strategy and Business Performance, the Commercial Manager – Airports (GSP) will be responsible for the implementation and application of the portfolio's ground handling commercial strategy, as set by the Airport Services Leadership Team.

Supported by the technical expertise of the GSP Performance Analyst and a team of general analysts across the portfolio given the multiple layers of interdependency, the Commercial Manager will leverage evidence-based data, balanced by operational insights, in developing and applying a fit-for-purpose framework for the effective performance management (both day to day and long term) of ground handling across the Airport Services portfolio.

By way of its balanced operational and commercial nature, a critical aspect of the role will be to ensure that by design, the commercial framework is representative of the varying operational environments in which these arrangements will function.

The core responsibilities of this role are;

• Critical evaluation of GSP (Ground Service Providers) performance in accordance with contracted terms
• Investigate, determine and manage instances of poor GSP performance via commercial mechanisms, directly with the supplier
• Provide expert advice on GSP viability to ensure operational continuity
• Assess viability of commercial proposal during negotiations
• Engage in long-term planning around GSP contracts, critically evaluating contract terms against business/operational requirements
• Ability to translate complex data sources (enterprise/labour/GSE overheads and operational performance) and modelling into tangible, commercial metrics.
• Ability to bring complex concepts to life for a diverse group of business stakeholders
• Develop/present financial analysis/performance for the purposes of internal and industry benchmarking
• Co-creating the GSP strategy and evaluating with the Airport services leadership team

To be considered for this role, you will have:

• Established commercial / procurement acumen – minimum 5 years' experience
• Mandatory – tertiary qualification in Business or Finance
• Aptitude for Airport Operations so as to understand operational/commercial interdependencies
• Established ability to lead and communicate with influence, across internal and external stakeholder groups
• Experience working alongside and presenting to executive business levels

Our Culture

Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you'll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You'll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.

Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.

Inclusion and Diversity

Jetstar is an equal opportunity employer, so by coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application.

Applications close: Wednesday 4th June, 2025