Customer Care Representative

1 week ago

Blacktown City Council, Australia Greencross Vets Full time
Customer Care Representative - ARH Greater Western Sydney

Join one of Australia's leading animal referral hospitals, committed to providing the highest standards of care for pets. Our state-of-the-art facility in Western Sydney is dedicated to delivering exceptional veterinary services with compassion and expertise.

Due to ongoing growth in the business, we are looking for a friendly and organised Full-time Customer Care Representative to join a close-knit team and be a welcoming face to our clients and their pets

Responsibilities
  • Full Time role across a variety of day shifts, evenings and weekends
  • Handling a high volume of inbound calls
  • Welcoming clients and their pets to the hospital
  • Booking and managing appointments
  • Invoicing and taking payments – including cash and EFTPOS
  • Processing payments on Vetpay and Medipay finance platforms
  • Data entry and requesting documents from referring vets and clients
  • Managing email enquiries
  • Liaising with referring vets
About Your Experience And Skill
  • Minimum 2 years' experience in a reception/customer service role
  • Ability to remain calm under pressure, during busy times, emergency situations or while dealing with difficult clients
  • Strong computer literacy skills
  • Experience with appointment entries, invoicing, and taking payments
  • Ability to manage your time effectively
  • Amazing attention to detail
  • Friendly, warm and professional phone manner with the ability to converse with a range of different people with compassion and empathy
  • Strong interpersonal and relationship skills
  • Flexibility to work a range of shifts and availability during busy peak seasons (Christmas, Easter, school holidays)

If you have a genuine love for animals and a passion for providing excellent customer service, we would love to hear from you Apply now via the link

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Administrative

Industries

Veterinary

#J-18808-Ljbffr

  • Customer Care Representative

    1 week ago

    Strathfield Municipal Council, Australia Greencross Vets Full time

    Customer Care Representative - ARH HomebushJoin our team at the Animal Referral Hospital, a leading emergency and specialist veterinary hospital in Sydney, located in Homebush. We provide 24-hour emergency and critical care, focusing on high standards of patient care and exceptional customer service.About Your RoleWe are seeking a Customer Care...

  • Sales and Customer Service Representative

    2 weeks ago

    Blacktown City Council, Australia beBeeCustomerService Full time $45,000 - $55,000

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our retail team as a Sales and Customer Service Representative. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and working in a fast-paced environment.The successful candidate will be responsible for providing...

  • Customer Service Representative

    2 weeks ago

    Blacktown, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Blacktown Location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8:00 to 11:00)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**: - **Free Parking** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years....

  • Customer Service Representative

    2 weeks ago

    Wollongong City Council, Australia Illawarra Mercury Full time

    Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...

  • Customer Service Representative

    2 days ago

    Wollongong City Council, Australia Illawarra Mercury Full time

    Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...

  • Customer Service Representative

    1 week ago

    Logan City, Queensland, Australia beBeePetCare Full time $45,000 - $55,000

    Customer Service Representative - Pet Care Specialist">">">

  • Customer Service Representative

    4 weeks ago

    Albury City Council, Australia BlueScope Full time

    Job DescriptionBlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityCome and discover the...

  • Licensing Representative

    1 week ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    Join to apply for the Licensing Representative role at NSW Department of Customer ServiceJoin to apply for the Licensing Representative role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience —...

  • Customer Service Representative

    2 weeks ago

    Albury City Council, Australia beBeeCustomerService Full time $45,000 - $65,000

    We are seeking a Customer Service Representative to provide exceptional service to our customers. The ideal candidate will have experience in a fast-paced, customer-focused role and possess positive communication skills and the ability to engage with customers.

  • Customer Care Representative 1

    5 days ago

    North Sydney Council, Australia EssilorLuxottica Full time $70,000 - $120,000 per year

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the...