Partner Success Manager

4 days ago

Sydney, New South Wales, Australia Buscojobs Full time
Overview

This is a Client Success Manager role with BaseUp Technologies based in Sydney, NSW, AU.

Role Seniority

Mid level

About the Role

We are looking for a Client Success Manager who thrives on building strong client partnerships and driving measurable value. In this role, you will act as the go-to person for our clients, ensuring their goals are understood, documented, and supported through data-driven insights, day-to-day operational management, and proactive communication. You will also play a key role in growing client relationships by identifying opportunities, guiding renewals, and ensuring BaseUp continues to be a trusted partner.

What you'll be responsible for
  • Use BaseUp data to demonstrate impact and generate actionable insights. Prepare and deliver reports and program reviews, logged and tracked in Jira.
  • Identify relevant opportunities to foster and expand client relationships.
  • Drive renewals by demonstrating value and strengthening partnerships. Track renewal success rates and outcomes influenced by your involvement.
Notes

Additional job postings or unrelated content were removed to maintain a focused job description.


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