Manager

2 weeks ago

Brisbane, Queensland, Australia Department of Families, Seniors, Disability Services and Child Safety Full time
  • Lead and manage a professional team undertaking the governance, design, development and support of ICT enterprise solutions for multiple client agencies within a SaaS managed services environment.
  • Provide strategic and high-level advice to executive and senior management of Information Services and its client agencies on issues associated with the contract management, development, delivery and governance of ICT enterprise solutions delivered through external managed services.
  • Lead the assessment, development, promotion and implementation of methodologies, guidelines, standards and tools to establish a best practice approach in delivery and support of SaaS managed services.
  • Work collaboratively and consult closely with vendors, business process owners and stakeholders to ensure solutions respond to legislative and compliance, business operational, and information requirements. Develop and maintain relationships with clients and key stakeholders to assist in the successful delivery of agreed projects.
  • Identify and provide advice on industry developments and initiatives which may provide strategic opportunities for client agencies and Information Services.
  • Establish systems and processes that provide clients, the department and stakeholders with timely reports, information and advice.
  • Negotiate consultancy and other agreements as required and lead and manage consultants, partners and contractors undertaking activities on behalf of client agencies.

Job Ad Reference: QLD/653272/25

Closing Date:Monday, 25th August 2025

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