Desktop Support Technician

4 days ago

Wyong Shire, Australia Peoplebank Full time

Join to apply for the Desktop Support Technician role at Peoplebank

Join to apply for the Desktop Support Technician role at Peoplebank

About the Company
This is an Australian division of a global company who are known for their strong employee focus and a Leader in their field.

About the role:
You will be the main point of contact for end user IT support and problem resolution at our client site 5 days a week, while also providing remote support on another site.

Responsibilities

  • Desktop PC & Laptop Hardware installation, setup and configuration, problem diagnosis and resolution.
  • Support of MS Teams meeting room equipment.
  • Facilitating user training sessions.
  • General IT troubleshooting and assistance as required on site.
  • Assisting with project work.
  • Occasional participation in after-hours / weekend support & deployment activities as required.
Skills and experience

Ideally you will be qualified in an IT related discipline and/or have up to one year experience in supporting IT technologies including PC & Laptop Hardware support, Windows 10/11 operating systems, Outlook, MS Teams, MS Office and have a basic understanding of networking.

Your attention to detail, natural curiosity, ability in problem solving, planning and priority setting coupled with a strong focus on customer service will put you in good stead for this role.

A driver's license is a must for this position, as you will be required to attend other sites.

Excellent communication skills and the ability to commit to regular and punctual attendance are critical.
For a confidential discussion, please contact Pravin on pravin.manandhar@peoplebank.com.au quoting reference 267877.Seniority level
  • Seniority levelNot Applicable
Employment type
  • Employment typeContract
Job function
  • Job functionInformation Technology
  • IndustriesIT Services and IT Consulting

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