Field Installer Repairer

3 weeks ago

Canberra, ACT, Australia Telstra Full time

Employment Type: Permanent

Closing Date: 17 Sept :59pm

Job Title: Field Installer Repairer - North Territory (Talent Pool)
Job Summary

The Field Installer Repairer plays a vital role in delivering end-to-end installation of Telstra's telecommunications networks. This position involves providing installation and maintenance services to ensure optimal network performance.

About the role

As a Field Service Technician, you will work independently to activate and ensure the quality of telecommunications and technology products and services at customer premises, in both residential and business settings. You will collaborate within a diverse team to achieve excellent customer and commercial outcomes. Multiple positions are available across various locations; candidates should reside in or be willing to relocate to the targeted areas.

What we can offer
  • Equipment Provided: Vehicle, tools, full uniform, and equipment.
  • Performance Incentives: Competitive incentive programs reward outstanding contributions.
  • Working Hours: 8-hour shifts, Monday to Friday, with overtime as needed.
  • Parental Leave: Gender-equal policy offering 16 weeks full pay or 32 weeks half pay, with superannuation contributions on paid and unpaid leave.
  • Training & Development: Industry-recognised courses and access to over 17,000 on-demand learning programs.
  • Perks: 30% discount on Telstra products and services, plus discounts from over 240 brands.
Key Responsibilities
  • Deliver seamless service rectification and product installations, ensuring customer satisfaction.
  • Maintain and install copper cables, including fault finding, jointing, and jumpering.
  • Manage fibre and core network technology and data services.
  • Maintain and install Customer Premises Equipment for both consumer and business clients.
  • Perform fault finding on copper networks, including in rural or remote areas.
Qualifications

Applicants must hold and maintain relevant licenses and qualifications, including:

  • Certificate I & II in Telecommunications
  • Open cabling license
  • Traffic management qualifications
  • White card (industry recognized)

Training support for traffic management and white card certifications is provided. Vaccination against Covid-19 is required unless otherwise discussed.

Current locations in demand
  • 45 Sheraton Rd
  • 16-18 Mort St
Note
  • This is a pooling advertisement; active hiring may not be ongoing. Applications are reviewed periodically, and shortlisted candidates will be contacted when opportunities arise.
  • Applicants will receive an online assessment as part of the selection process, which should be completed promptly.

We value diversity and are committed to creating an inclusive environment. We encourage applicants from all backgrounds and abilities, and support flexible working arrangements. Please share your pronouns and any reasonable adjustments needed during the application process.

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