Credit Officer

Permanent full-time positionHybrid and flexible working; WFH and from modern, open plan offices. We will provide you with WFH IT equipment plus reimbursement of up to $500 for additional equipment.Reward and recognition, including competitive remuneration and career progression.Learning and career development programs for all roles and levels.Flexible leave options and up to 26 weeks paid parental leave.Free daily breakfast, office drinks, and social events.Genuine commitment to health and wellbeing, pro bono and community, and diversity and inclusion across our firm.

Learn more about what Hall & Wilcox can offer you: / HWbenefits

About the role and team

We have an opportunity for a Credit Officer to join our national Finance team.

The Finance Team at Hall & Wilcox is a team of 34 that provides financial and management accounting, trust accounting, accounts payable, accounts receivable, payroll, banking, and practice support functions across the Firm.

Reporting to the Credit Manager, you will work closely with Partners to manage their debtors and collections. This role will form part of the credit control function and will assist with the day-to-day workflow of the team.

The successful candidate will be responsible for :

• Managing debtor collections for the National Insurance sections via calls and emails.
• Liaising with partners to assist with collection of their clients' outstanding debtors.
• Resolving client queries.
• Assisting with rectifying unidentified deposits.
• Maintenance and improvement of processes and procedures to control financial transactions.

About you

You will ideally have the following skills and experience :

• 5+ years' experience in credit control, preferably within a law firm or professional services.
• Experience with debtor collections for insurance clients is highly desirable.
• A strong track record in reducing debt with a focus on cash in the bank.
• Good decision-making skills when collecting debtors.
• The proven ability to build strong relationships across all levels.
• Ability to work autonomously as well as in a team environment.
• Strong customer service focus.
• Proactive approach.
• Excellent organisation skills and an ability to plan and prioritise.
• Excellent verbal and written communications.
• Strong attention to detail.
• Strong problem-solving skills.
• High level of enthusiasm and a positive approach.

About us

Hall & Wilcox is a leading independent Australian law firm. We deliver outstanding legal services to corporate, public sector, and private clients, both Australian-based and offshore clients doing business in Australia. Our purpose is to enable our clients, our people, and our communities to thrive.

Hear from our people about what it's like to work at HW: / HWpeople

Some of our recent awards and citations include :

• Best Australian Law Firm (> $200m revenue) at the 2025 Client Choice Awards
• Ranked 7th in the Lawyers Weekly Top 25 Attraction Firms for 2024 and 2025
• Law Firm of the Year at the 2023 Lawyers Weekly Australian Law Awards
• Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (EOCGE) citation holder since 2018

We are known for having a great culture that is warm and welcoming, progressive, inclusive, and supportive, underpinned by our enduring values — known as Hallmarks.

We are also renowned for our Smarter Law approach. Smarter Law means we look beyond the status quo to think differently and find solutions. It includes enabling technology, challenging business models, innovative pricing, and creative resourcing.

We are a firm of the future. We offer our people interesting and challenging work and access to great clients. To learn more about HW, visit our website.

Apply now

Let's connect. Click apply to submit your application.

At Hall & Wilcox, we are committed to creating and maintaining a workplace that actively seeks to include, welcome, and value the unique contributions of all people. We encourage applications from candidates of all cultural backgrounds (including First Nations), age, abilities, sexual orientation, and gender identities.

We are also committed to supporting candidates with disabilities to ensure a fair, equitable, and supportive recruitment process. If you require adjustments or support to complete your application or have questions, please contact Kim Chalmers, Senior Talent Acquisition Advisor, at [contact details].

This vacancy is managed directly by the HW Talent Acquisition / People & Culture team. We will contact our preferred agency partners if we require assistance.

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