Operations Manager

LeverageMe – Alice Springs, Northern Territory, Australia

Join LeverageMe to apply for the Operations Manager - Auto Electrical role at AutoSparky in Alice Springs, NT.

About the business: AutoSparky has been serving the Alice Springs community since 2012 with auto-electrical, air-conditioning, and sound system installation and repair services for family cars, heavy vehicles, coaches, and caravans. The team is stable, capable, and committed to high standards and excellent customer care. We are looking for a capable Operations Manager to lead the team and guide the business into its next chapter.

This is more than a job — it's a step into a well-established business where you will have genuine influence, be supported by owners who value your input, and grow with long-term opportunities.

As Operations Manager, you'll oversee all workshop and admin functions, including workflow planning, customer service, safety, compliance, team leadership, and reporting. You will help ensure the business delivers consistently high workmanship and service, enabling owners to focus on growth and strategy. The role includes structured training, coaching opportunities, and clear pathways to develop leadership within the business.

• You start the day ensuring the workshop floor is set, jobs are assigned, and the schedule is clear.
• You troubleshoot issues, support the team, and maintain clear communication between admin and workshop.
• You follow up with clients, manage supplier relationships, and monitor parts, performance, and progress.
• You prepare a clear summary for the owners on performance, improvements, and upcoming work.
• You leave each day with the team supported, customers satisfied, and the business in good hands.

• Manage daily workflow across the workshop and admin teams.
• Monitor operations, address issues early, and keep schedules on track.
• Maintain clean, organized, and efficient workspaces.
• Lead reporting on productivity, job completion, and service delivery.

• Set clear expectations and create an environment where people can do their best work.
• Provide on-the-floor support and mentoring, particularly for developing team members.
• Build and maintain a team culture grounded in professionalism, pride, and mutual respect.

• Handle client inquiries, job updates, and service issues with clarity and care.
• Maintain strong working relationships with suppliers and subcontractors.
• Represent the business with professionalism and accountability.

• Lead safety and compliance efforts, including regular audits and toolbox talks.
• Identify opportunities to improve systems, reduce delays, and elevate performance.
• Provide consistent operational reporting to the owners.

• Experience running or managing a service-based, workshop-style business.
• A strong understanding of mechanical or auto-electrical work environments.
• Team leadership skills with practical, down-to-earth communication.
• High levels of organisation with the ability to balance detail and big-picture thinking.
• A focus on consistency, quality, and service.
• Confidence managing systems, schedules, and people with ease.

• Join a stable, well-respected business with a strong local reputation.
• Lead a committed, capable team that takes pride in their work.
• Work directly with owners who value your input and leadership.
• Make a lasting impact by building systems, mentoring people, and shaping the future of the business.

To be considered for the next stage, please submit:

• Your up-to-date resume
• A tailored cover letter specific to this opportunity

Your cover letter is your chance to stand out — thoughtful, relevant applications are valued over generic submissions.

Once submitted, you'll be asked to complete a short questionnaire. If shortlisted, you'll progress through online assessments. We commit to informing every candidate of their status. For further information, please contact

Mid-Senior level

Full-time

Management

Motor Vehicle Manufacturing

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