Customer Support Assistant

3 days ago

Ipswich, South Dakota, Australia Infinite Aged Care Full time
Overview

At Infinite Aged Care, the Customer Support Assistant works with key internal and external stakeholders including the Facility Manager, Nursing, and care staff as well as allied health care professionals, residents, and their families to ensure the prompt and confidential administrative and sales support is provided in accordance with company policies, procedures, and regulatory standards.

This role is part-time, 4 days per week, in our Ipswich Care home.

Responsibilities

As Customer Support Assistant, you will provide prompt and confidential administrative and sales support in accordance with company policies, procedures and regulatory standards, and work with key internal and external stakeholders including the Facility Manager, nursing and care staff, allied health professionals, residents and their families.

Qualifications
  • Good working knowledge of Microsoft Office (Word, Excel, PowerPoint)
  • Accurate data entry skills and ability to "self-manage" and work to deadlines.
  • Have a valid NDIS Workers Screening Clearance (or have the ability to get one)
  • A flexible and willing attitude and passion for quality Aged Care support.
  • Proactive and measured attitude to identifying and preventing safety hazards in the workplace

Whilst not essential, experience in a regulated environment such as childcare or healthcare would be well regarded, as would a certificate II or III in administration.

About Infinite Aged Care

Infinite Aged Care is a rapidly growing leader in residential aged care with over 30 years of experience. We have facilities in Queensland, NSW, and South Australia. We offer our employees the opportunity to broaden their skills and achieve their potential.

Benefits
  • Fitness Passport.
  • Career growth opportunities within a strong mentoring team culture.
  • Access to in-house and online training programs - FREE to all employees.
  • Supportive, positive team environment with a strong caring work ethic.
  • Companywide safety-first workplaces for our residents, families and staff.
  • Positive wellbeing, fun and engaging team / shift activities.
  • Access to family friendly benefits like our EAP and Flare (employee discounts).
  • Work-Rite Micro professional development FREE to all employees.
Note

NOTE: To be successful in this position you will be required to complete pre-employment checks. You will also need to hold a current NDIS clearance and/or be happy to apply.

Infinite Care accepts the Ausmed Passport, which is a free, digital certificate for the Australian aged care workforce that recognises completion of eight sector-wide core mandatory training topics.

Job details
  • Seniority level: Entry level
  • Employment type: Part-time
  • Job function: Other
  • Industries: Hospitals and Health Care

Location: Ipswich, Queensland

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