Indigenous Trainee

4 days ago

Brisbane, Queensland, Australia MAX Solutions Full time
Overview

The Indigenous Trainee (School Based) will participate in business as usual activities as part of their learning and development.

Working closely with members of relevant teams, the Indigenous Trainee will gain valuable exposure, learn new skills and understanding of the day-to-day workings of a large organisation while completing their Certificate III in Business. The Indigenous trainee will be supported by the Indigenous Program Coordinator, Mentors and a dedicated Trainer through their traineeship.

Responsibilities

The traineeship may be centred around some or all of the following:

RTO (Training):

  • Communicating with the Training Coordinators, Compliance and Administration to collate and copy trainer packs and training resources
  • Exposure to administrative incoming phone calls, transferring calls to the correct person
  • Scheduling appointments for trainer profile conversations
  • Completing mail outs of resources to the site where training will be completed
  • Archiving of training resources into the correct order.

Employment Fund:

  • Helping with voucher distribution
  • Checking MAX Active for Purchase Authorisations
  • Checking freadom transactions over $100.

Client Service Team:

  • Organising daily mail pick up
  • Updating and maintaining site contact spreadsheets
  • Assisting management in organising team events with the use of various computer programs
  • Exposure to frontline customer service via phone calls
  • Confirming information for external customers sourced from ESS Web.

Support Hub:

  • Scanning documents and uploading to SharePoint
  • Creating RA Invoices
  • Creating the WfD Activity Folders in SharePoint
  • Entering Activities in ESSW.

Personal Attributes

  • Positive attitude
  • Good attention to detail
  • Keen to learn new information and work towards a Certificate III in Business
  • Be a team player.

Key Skills

  • Good oral and written communication skills
  • Computer literate
  • Ability to work to deadlines
  • Good organisational skills.

Qualifications/Requirements - Mandatory

  • Currently at school enrolled in Year 10, 11 or 12 and progressing towards the attainment of a Queensland Certificate of Education or equivalent and/or a vocational qualification
  • Not currently enrolled or have completed a Certificate III
  • Eligible to gain entry into a school-based traineeship program in Queensland
  • Hold or have the ability to obtain a current Police Clearance and Working with Children Check.
  • We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and wellbeing. Our induction and training will provide you an understanding of these principles, including having an understanding of children's developmental needs and culturally safe practices.

Qualifications/Requirements – Preferred but not essential

  • N/A

Diversity and Inclusion

We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company. At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.

Next Steps

If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email max.recruit@maxsolutions.com.au before you submit your application.

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