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Medical Receptionist Trainee

7 months ago

Brisbane, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

**Introduction**:
About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

Please note that it is a genuine requirement that this position be filled by an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).

**Description**:
About the Role

A Medical Receptionist Trainee is a patient's first point of contact at one of our medical clinics. This is an entry point role with potential for further growth and development. The role will be supervised by experienced health professionals. Please note you should NOT hold a Certificate III to be eligible for this position. Overall, you will be required to ensure the patient flow is conducted with mínimal interruptions by effectively using time management skills, informative communication skills while observing the overall demeanour of the patients in waiting.

Duties
- First point of contact meet and greet clients.
- Attend to all phone calls and messages in accordance with the ATSICHS Triage process.
- Booking of appointments using the MMex system.
- Maintain specialist calendars.
- Ensure all correspondence related to GP referrals is scanned and filed in the appropriate patient chart.
- Ensure that confidentiality is observed at all times when dealing with patient information.

Culture

Enjoy working in an organisation that makes a difference in the community. Join our friendly and supportive Health Care team that will help you grow personally and professionally.

**Benefits**:

- Annual base salary of $41,000 plus superannuation.
- Obtaining a Cert III Business Administration on completion.
- Access to Salary packaging.
- Contribute to the bettering of indigenous health.
- Great career development opportunity.
- Work in a multidisciplinary team.

**Skills and Experiences**:
Covid-19 requirements
- Immunisation history showing you have received two doses of a Covid 19 vaccine.

Required
- Must identify as an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).
- Willingness and ability to undertake at a minimum a Certificate III Business Administration.
- The ability to work independently, under guidance or direction and within a multi-disciplinary team.
- Previous experience in working with culturally diverse people.
- An ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander People.
- Sound knowledge of Microsoft Suite Applications.
- Current and valid National Police Check.
- Disability Worker Screening Card (Yellow Card) or be eligible to apply.

How to apply

Applications can be submitted by following the links on the Recruitment page. Please note the advertising closing date is indicative only.