Engagement Coordinator

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At Home Care supports adults and children living with disability to be as independent and healthy as possible so they can pursue their goals and live life to the fullest. As a registered NDIS service provider, we offer complex high care, including private in-home care and nursing services, through to social support, daily living assistance, and community access.

We are dedicated to providing the very best in care and nursing services and are led from the front by our experienced team and clinical specialists, who are some of the best in the business.

If you're looking for a genuine career in the health sector where you are supported the whole way – look no further, you're right At Home.

About this Role

As a continuation of growth and expansion in our Osborne Park Office, we have an exciting opportunity for a full-time Engagement Coordinator to join our team. The Engagement Coordinator (EC) represents At Home Care and builds positive rapport with external stakeholders, service providers, clients, and care team members, to build and maintain business. It is the EC's responsibility to nurture At Home Care's service offerings to support and engage with existing clients, maintain and grow service hours, and assist in building new business targets, while maximising individual funding plans.

The EC acts as the primary connection between our clients, care team members, and the office team while also maintaining effective relationships with external customers (e.g., NDIS Support Coordinators).

Our ideal Candidate will have:

• Demonstrated client-facing experience in the healthcare sector with a passion for networking and stakeholder engagement
• Rostering experience
• Demonstrated experience in the disability services sector (desirable)
• High Degree of understanding of the National Disability Insurance Scheme (Desirable)
• Demonstrated experience in mentoring or supervising teams
• Experience working for clients with Acquired Brain Injuries and Spinal Cord Injuries (desirable but not essential)
• Excellent interpersonal skills with the ability to build rapport and trust
• High level of attention to detail
• Ability to work in a busy team environment and also independently to meet targets and deadlines

Why join the At Home Care team?

You'll feel right At Home in no time When you join the At Home Care team, you will complete an induction with one of our experienced in-house trainers.

As a member of the team, you will benefit from:

• Our one-of-a-kind workplace culture, connected by a team of people united by purpose
• A flexible work policy
• Our strong focus on wellbeing, including our free Employee Assistance Program (EAP) for use by you and your family
• Paid study assistance
• Being part of a fun team in a growing company, bursting with opportunity

For more information, visit https://athomecare.au/work-with-us/ or call our Recruitment Team on 08 6372 2122.

At Home Care values diversity and is committed to fostering an inclusive workplace. People with a disability, Aboriginal and Torres Strait Islander peoples, and people from culturally and linguistically diverse backgrounds are warmly encouraged to apply.

Salary match | Number of applicants | Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an Engagement Coordinator?
• Do you have experience preparing work rosters?
• Do you have experience working in the disability services sector?

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