Receptionist - Specialist Centre

3 weeks ago


Melbourne, Victoria, Australia Smile Solutions Melbourne Full time
Overview

Collins Street Specialist Centre is located in the heart of Melbourne and brings together under one roof the full range of dental specialists - general dentists, registered specialists and dental hygienists. The Centre removes the need for patients to visit multiple practices to receive multidisciplinary treatments.

We are a multidisciplinary practice, home to 60 practitioners, including 20 board registered specialists in the fields of oral surgery, endodontics, orthodontics, periodontics and prosthodontics.

Reporting to the Specialist Centre Manager, this position involves working within the Specialist Centre and collaborating with the broader business to ensure the smooth running of the centre and to support patients in specialist or multi-disciplinary care. The ideal candidate will be proactive, people-focused and seeking a role with opportunities for career progression.

Description

You will gain experience working with all aspects of Specialist Dentistry, including:

  • Periodontics
  • Prosthodontics
  • Endodontics
  • Orthodontics
Responsibilities
  • Assisting the team with patient communications, including in person and on the telephone.
  • Management of general anaesthetic hospital lists.
  • Extensive treatment planning.
  • Processing of accounts and payment plans.
  • Scheduling and efficient organisation of patients' treatment.
  • Providing individual attention to each specialist dentist and their requirements.
  • Administrative tasks as directed by practice management.
Desired Qualities
  • Strong understanding of dental terminology and procedures.
  • Excellent verbal and written communication skills.
  • Exceptional organisation and multi-tasking abilities.
  • Proactive, solutions-oriented and able to take initiative.
  • Team player who leads by example and takes pride in their work.
  • Bubbly, outgoing, and able to maintain a positive clinic atmosphere.
  • Proficiency in dental practice management software (experience with Dental4Windows (D4W) is highly desirable but not essential).
Benefits and Perks
  • 60% discount on dental treatments for staff and their children.
  • 20% discount on dental treatments for partners, spouses, family, and friends.
  • Conveniently located in the heart of Melbourne CBD, a short walk from Flinders Street Station.
  • Quarterly staff events and social activities.
  • Seasonal AFL ticket offers at the MCG and Marvel Stadium.
  • A nurturing and supportive environment.

This is an exciting opportunity to join a happy, successful and dynamic team. We offer a competitive remuneration package, company benefits and an attractive career progression plan in return for your skills and experience.

If you would like to be considered for this opportunity, please submit your CV and cover letter outlining your experience and motivation to work in our team. We reserve the right to commence shortlisting immediately; only suitable candidates will be contacted.


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