ERP System Administrator

About the OpportunityAt Port Macquarie-Hastings Council (PMHC), every employee plays a part in ensuring we work together to achieve positive outcomes for our community. To help us achieve this, we are seeking an experiencedERP Systems Administratorto join our team.The successful candidate will play a critical role in the administration, support, and optimisation of our enterprise resource planning (ERP) system, Civica Authority, as well as supporting our transition to the cloud-based Altitude platform. This position requires a proactive, detail-oriented individual with strong technical expertise and the ability to collaborate effectively with both technical teams and business stakeholders.To succeed in this role, you will have:

• A degree in Information Technology, Computer Science, or a related discipline (or equivalent experience).
• Demonstrated experience in ERP system administration (ideally Civica Authority or similar platforms such as TechnologyOne).
• Strong knowledge of database management (SQL Server), application patching, upgrades, and system monitoring.
• Experience with cloud environments, particularly SaaS-based ERP solutions.
• Solid understanding of integration platforms, system security, and user access management.
• Excellent troubleshooting and problem-solving skills with the ability to manage incidents and deliver timely resolutions.
• Strong communication and documentation skills with the ability to work collaboratively across teams.
• A demonstrated commitment to continuous improvement and staying current with ERP technologies and practices.

On a typical day, this role will:

• Manage the administration, configuration, and monitoring of the Council's ERP system (Authority) and prepare for the Altitude migration.
• Apply patches, upgrades, and fixes, ensuring minimal disruption to business operations.
• Maintain system performance, security, and compliance, including user access and audit controls.
• Provide technical support and troubleshooting for ERP-related incidents and issues.
• Work with vendors, business stakeholders, and the Digital Technology team to deliver system enhancements and improvements.
• Maintain up-to-date system documentation, technical guides, and process records.
• Support testing and change management activities associated with ERP projects.

Remuneration and BenefitsEmployment Type: Full time, Permanent 35 hours per weekSalary (exclusive of super): Starting in the range of $97,130 to $108,719 depending on skills and experienceOpportunity for performance based increases available after achieving set goals.Benefits:

• Flexible work arrangements - hybrid working and flexi-time
• Discounted gym membership through membership to Fitness Passport
• Career development opportunities
• Annual salary increase as per the Local Government (State) Award 2023 plus annual salary review
• Long service leave after 5 years
• Generous employee assistance program
• Salary packaging options available through Salary Packaging Australia and Maxxia
• Recognition through our annual awards ceremony celebrating and rewarding staff achievements

About the Port Macquarie Hastings RegionThe region is one of Australia's most enviable locations. We boast a stunning hinterland, kilometres of pristine beaches, national parks, playgrounds, sporting facilities, restaurants, galleries, theatres and a genuine community vibe. The Mid-North Coast is perfect for hiking, surfing, camping, fishing, exploration, sports, arts, theatre, food and wine.Questions?If you would like to know more about this opportunity or have any questions about the role, please contact Kasia Laduska, Enterprise Applications Manager on (02) 6581 8310.Interested in Applying?Please complete the application form below and answer the questions which relate to the essential requirements within the position description, then upload a copy of your resume and cover letter.You will find the position description when you apply for the role.You may find it helpful to write your response to the questions in a word document then copy/paste this into the application form once you are ready to submit your application.Applications Close: Tuesday 9 September 2025 11:30pmAt Port Macquarie-Hastings Council, we believe that diversity makes us stronger. We are committed to creating a workplace that reflects the vibrant community we serve—where everyone feels welcome, respected, and empowered to thrive.We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, culturally and linguistically diverse individuals, and members of the LGBTQIA+ community.If you require any adjustments during the recruitment process or in the workplace, please contact us atjobs@pmhc.nsw.gov.au.We're here to support you every step of the way.Notes:Suitable candidates may be placed on a talent pool or eligibility list for future identical, or similar positions for a period of 12 months.Please upload documents in PDF format.We often ask our preferred applicants to complete pre-employment checks. This may include: Reference Checks; National Criminal Police Check; Medical Assessment; Qualification Verification; Working with Children Check Verification.PMHC's recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting an application to avoid missing crucial updates and outcomes. Email communication notifications are used for but not limited to: application received, interview booking tools, confirmation of interview, request for references/more information, delay notifications, testing/assessments (aptitude/psychometric/industry specific) and application outcomes (unsuccessful before or after interview).Please regularly check your 'junk mail' or ensure our email addressJobs@pmhc.nsw.gov.auand Pulse emailno_reply@lgss.com.auis set to 'trustworthy'.Port Macquarie Hastings Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people.
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