Senior Case Officer
4 weeks ago
Join to apply for the Senior Case Officer (Workers Compensation) role at Wesfarmers.
OverviewAt Wesfarmers we're self-insured for workers compensation. Group TeamCover manages this function by engaging and collaborating with our diverse businesses to minimise the impact of workplace injuries and achieve positive outcomes for both our team members and the business.
Responsibilities- Proactively manage a claims portfolio within legislative, self-insurance and business requirements across multiple jurisdictions
- Provide injured team members with a high level of customer service and trusted advice regarding their claims
- Collaborate with key stakeholders in developing and implementing claim strategies to ensure timely and sustainable return to work
- Conduct claim reviews and case conferences as required
- Develop, coach and mentor team members on strategic claims management
- Significant experience working within a workers compensation/insurance environment
- Excellent knowledge of the current VIC Workers Compensation Legislation
- Experience in negotiating return to work and rehabilitation outcomes
- Well-developed interpersonal and influencing skills
- Ability to manage multiple priorities to meet agreed deadlines
- A genuine interest and passion to learn and develop new skills
- Tertiary qualification or training in allied health
- Knowledge of the current TAS or SA Workers Compensation Legislation
As one of Australia's largest listed companies, we are proud of our longstanding contribution to Australians. We reinvest in the businesses we own and operate, including leading retailers and other group companies. Our work spans retail, industrials, and related sectors, and we aim to attract and retain talent while supporting a low-cost and high-performing culture.
Next steps / How to applyIf this sounds like your next career move, combine your cover letter and resume into one document and click the Apply button by Friday, 19 September 2025. We may commence interviewing before the closing date. For brief enquiries please contact Human Resources on
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Senior Case Officer
4 weeks ago
Melbourne, Victoria, Australia Wesfarmers Full timeSenior Case Officer (Workers Compensation) – WesfarmersJoin to apply for the Senior Case Officer (Workers Compensation) role at Wesfarmers.OverviewAt Wesfarmers we're self-insured for workers compensation. Group TeamCover manages this function by engaging and collaborating with our diverse businesses to minimise the impact of workplace injuries and achieve...
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