AOD Support Worker LGBTIQ+

Overview

AOD Support Worker LGBTIQ+ (Identified) role at Windana – based in Dandenong. Permanent/part-time (0.7 FTE) role working 54 hours per fortnight across weekdays and weekends. Immediate start available.

Windana provides connected services for more people in need. We provide services across Victoria for adults and young people experiencing alcohol and other drug harms, family violence, mental health challenges and social disadvantage.

Responsibilities

• Support senior team members to initiate effective treatment and intervention planning, addressing identified client needs.
• Participate in the orientation and ongoing support of new residents.
• Provide practical and emotional support to residents during admissions and discharges, in conjunction with a Senior AOD Clinician or AOD Clinician.
• Assist and support the team and clients / LGBTIQ+ individuals within inclusive practice frameworks at Windana Youth Community House.
• Supervise and participate in daily house and domestic activities when required.
• Provide support to residents attending off-site appointments and visits, including driving to and from appointments and communicating any concerns or recommendations raised by allied health professionals to the nurses / handover.
• Maintain client documentation and case notes accurately and in a timely manner.
• Understand the withdrawal program and the culture expectations of the shared living space.
• Provide support in the delivery of medication after completion of medication competency training.

Qualifications

• This is an LGBTIQ+ identified role, meaning applicants must identify as part of the LGBTIQ+ community. This requirement is a special measure under the Equal Opportunity Act 2010 (Vic), designed to ensure culturally safe and affirming support for LGBTIQ+ clients.
• Experience working in a clinical setting or similar environment delivering a consistent model of care within the alcohol and other drugs, mental health or community service sector.
• A commitment to and/or experience in working with people from LGBTIQ+ communities.
• Demonstrated understanding of the needs, issues and sensitivities of people from diverse backgrounds including Aboriginal, LGBTIQ+ and culturally and linguistically diverse people and communities.
• Case management skills and ability to write clear and professional case notes/handover notes and other essential documentation.
• Ability to work, participate and contribute within a multidisciplinary team.
• High level interpersonal and communication skills, including active listening and clear speaking skills, with an ability to tailor communication style to suit the diversity of residents.
• You must be willing to undertake a Certificate IV in AOD or AOD Skill Set with us in the first year of employment.
• Ideally qualifications in a health-related discipline (e.g., social work, youth work, mental health, psychology or similar).
• Ideally experience working in a withdrawal program and knowledge in using AOD screening tools.

About Windana and our values

Windana is committed to diversity, equity, and inclusion. We celebrate the strength that comes from varied lived experiences, cultural backgrounds, and identities. We are actively working towards Rainbow Tick accreditation, demonstrating our dedication to creating safe, inclusive and affirming services for LGBTIQ+ clients and staff. This role contributes directly to fostering a culturally safe environment and challenging stigma within AOD support services.

We understand that LGBTIQ+ communities face barriers such as stigma, discrimination and isolation which can prevent access to AOD services.

Roster and shift information

This role is part of a targeted initiative to improve outcomes for LGBTIQ+ individuals affected by AOD issues. The Windana Youth Community House site operates on a 54-hour fortnight roster. Example rosters include Week 1: Saturday & Sunday 7:00am–3:30pm; Week 2: Friday 1:30pm–9:30pm, Saturday 7:00am–3:30pm, Monday 1:30pm–9:30pm, Wednesday 1:30pm–9:30pm, Thursday 9:00am–5:00pm.

Join our team and grow

Join our team to contribute to our life-changing work and values-based culture. We offer professional and personal development opportunities, including:

• 40 hours of study leave each year
• Support for qualifications, professional registrations, and external training
• Career pathways through secondments and our Leadership Network
• Regular supervision, goal-setting, and individual development plans

Benefits and wellbeing

• 12 weeks paid parental leave from day one
• 15 days personal leave, plus additional cultural, compassionate, and gender affirmation leave
• Flexible working arrangements tailored to you
• Generous salary packaging to increase take-home pay
• Retail perks and fitness discounts
• Access to wellbeing program, including discounted osteopathy treatments

Compliance

Windana is committed to child safety and a valid Working with Children Check and Police Check are required for this position. Windana values and celebrates diversity and inclusion and is an equal employment opportunity employer. We encourage applicants of all backgrounds and life experience to apply. Our aim is to build a team that closely reflects the diversity of the people and communities we work with.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Non-profit Organization Management

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