Key Account Manager

We are seeking a driven, proactive Key Account Manager (KAM) to join our team in the Food and Nutrition sector. This role is pivotal in driving aggressive business growth by hunting for new business opportunities and building a solid pipeline of prospective clients, alongside strengthening relationships with our key accounts.

• New Business Development: Strategically identify potential new business opportunities within the Food and Nutrition sector, expand our customer base and achieve ambitious growth targets.
• Develop and implement tactical plans to exceed sales quotas by relentlessly pursuing potential clients across assigned territories and verticals.
• Implement focused initiatives to capture new market share, moving quickly on leads and converting them into loyal customers.
• Key Account Management & Relationship Building: Cultivate strong relationships with existing key accounts, ensuring ongoing satisfaction and identifying additional growth opportunities.
• Develop a deep understanding of customer needs and demonstrate how our portfolio can support and enhance their business objectives.
• Ensure customers receive a high level of service.
• Management & Growth: Manage a diverse customer set in the Food and Nutrition sector, with a focus on increasing market share, cross-selling and upselling within the segment.
• Create, monitor, and refine a pipeline of new customers while strategically managing existing accounts to maximize value and profitability.
• Provide high quality product forecasts for business planning and supplier needs based on customer input and market understanding.
• Technical Promotion & Support: Champion our Principals\' and Suppliers portfolio through technical promotion, delivering product insights and recommendations to customers.
• Provide technical support and guidance, positioning yourself as an industry expert and trusted advisor.
• Market Representation & Networking: Represent Caldic and our Principals at industry events, networking opportunities, and trade shows to strengthen our brand presence.
• Stay informed on industry trends and competitor activities to refine our approach and maintain a competitive edge.
• Performance Analysis & Reporting: Prepare and present regular reports on account performance, new business wins, and market trends. Collaborate with internal teams to ensure alignment on customer satisfaction and seamless project delivery.

• Bachelor's degree in business, science, food and nutrition or related qualifications.
• Proven experience in the food and nutrition industry with a technical background and a minimum of 5 years in Sales or Business Development.
• Strong commercial acumen with a track record of achieving or exceeding sales targets in a hunter sales role. Experience in pipeline development, pricing (top and bottom line).
• Exceptional communication and interpersonal skills with the ability to establish trust, build long-term partnerships, and close deals.
• Ability to support product promotion, technical inquiries, and customer training.
• Strong problem-solving skills and the ability to analyze market and customer data to inform strategy.
• Willingness to travel within the assigned territory as needed. Proficiency in MS Office and CRM software.
• Customer-focused mindset with a strong emphasis on relationship building.
• Demonstrates ethical decision-making and trustworthiness in all interactions.

At Caldic, we're a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.

• Global opportunities with rapid career growth and development
• An inclusive, diverse, and dynamic work environment
• The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more

Brisbane, AU, 4500

Caldic is an equal opportunity employer and values and celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, colour, national origin, gender identity, sexual orientation, age or any other characteristic.