EOI: Field Services Engineer- FIFO

4 weeks ago

Brisbane, Queensland, Australia DXC Consulting & Engineering Services Full time
Overview

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. This is a talent pool for IT Field Services Technicians to provide end user desktop and network support for a mining client. We are seeking a capable and self-motivated Field Services Technician to deliver on-the-ground IT support at a remote coal mine site in Queensland. As part of our Managed Services delivery, you will play a critical role in supporting the day-to-day IT operations at site, ensuring seamless functioning of desktop, network, and peripheral technologies. This is a FIFO (Fly-In Fly-Out) role operating on a structured roster and demands more than just technical skill — it requires a customer-first mindset, flexibility, and a roll-up-your-sleeves approach.

The ideal candidate thrives in practical, fast-moving environments, takes ownership of outcomes, and represents the MSP with professionalism, urgency, and commitment to service excellence.

Self-motivated individual able to think outside the box, providing exceptional customer service and troubleshooting skills. Must be proactive and organised, to assist a user base working around various shifts. Excellent written skills essential, ensuring that ticketed work is documented, and SOPs are maintained and updated.


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