Case Manager

3 weeks ago

Mount Isa, Queensland, Australia Centacare North Queensland (NQ) Full time

Introduction:

Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in Townsville, Ayr, Bowen, Mt Isa, Cloncurry, Longreach and Normanton.

We have Fixed Term positions ending June 2026 and a Permanent full time role available.

Benefits You Will Enjoy

  • SCHADS 4 Salary + Location Allowance $5,000 pa
  • Great NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging
  • 5 Weeks Annual Leave + 17.5% leave loading
  • Birthday Leave
  • $200 sign on bonus (Pro-rata)
  • Above Award Payment $2,500 pa (Pro-rata)
  • Extensive support and investment in your Professional Development

Description:

This position provides an assertive outreach model to individuals and families who are homeless or at risk of becoming homeless. Provision of information, referral, advocacy support and linking participants to services to enhance their quality of life and status in the community through ensuring access to secure housing options.

Joining a values-driven, supportive and inclusive team, your duties will include:
  • Case management support appropriate to the program target group and develop early intervention strategies to engage participants to achieve both program and individual goals.
  • Undertake initial assessment to ensure program eligibility. Ensure ongoing assessments completed, in line with work instructions, utilising the Outcome Star tool to ensure participants identify their progress and barriers to achieving goals documented in support plans and at reviews.
  • Ensure electronic data systems are utilised to record and maintain participants' personal information in accordance with service agreement/s, legislation and program policies and procedures.
  • Contribute to the development and maintenance of relevant community partnerships via networking, actively promoting other stakeholders through referrals and promotion of Centacare NQ's programs.
  • Attend and participate in meetings, professional supervision and professional development.
  • Undertake outreach and community engagement activities as required.
  • Program development and implementation including contribute to planning and provision of community education and support.
  • Comply with legislation (including Workplace Health and Safety, Privacy and Equal Employment Opportunity), service agreements and Quality Management System requirements.

Skills and Experiences:

To be successful in this role you will have:
  • Degree level qualification in Social Work, Human Services or Behavioural Sciences OR Certificate level 4 or higher qualification in the community sector plus at least two years' experience working within a case management framework in a relevant field, including experience in culturally appropriate community work, assessment and referral.
  • Excellent written and verbal communication skills as well as strong analytical skills.
  • A current Driver's Licence.
  • Currently hold, and/or eligibility to obtain and maintain, both a Disability Worker Screening and a Working with Children Blue Card.

Desirable
  • Experience in group facilitation.
  • Experience working as part of a large and multi-disciplinary team.
  • Willingness and ability to work outside normal office hours as determined by Manager or Coordinator of Homelessness Services, in accordance with the SCHADS Award.
  • Relevant experience in the Social or Community Service sectors or within a Not-For-Profit or Faith Based organisation.

Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.
#J-18808-Ljbffr

  • Case Manager

    2 days ago

    Mount Isa, Queensland, Australia Centacare North Queensland (NQ) Full time

    Join to apply for the Case Manager (P0170) role at Centacare North Queensland (NQ)3 weeks ago Be among the first 25 applicantsJoin to apply for the Case Manager (P0170) role at Centacare North Queensland (NQ)Introduction:Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute...

  • Case Manager

    4 weeks ago

    Mount Isa, Queensland, Australia Centacare North Queensland (NQ) Full time

    Introduction:Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in...

  • Site Manager #69581

    3 weeks ago

    Mount Isa, Queensland, Australia Anradus Full time

    Job DescriptionIndustry/ Organization Type: Building & ConstructionPosition Title: Site ManagerWorking Location: PioneerWorking Hours: 5.5 working days (Mon to Fri 8 AM - 5 PM, Sat half day)Salary Package: Basic Salary up to $6,500 + AWS + Variable Bonus + Transport AllowanceDuration: PermanentKey ResponsibilitiesLead and supervise the construction site...

  • Youth Development Specialist

    2 days ago

    Mount Isa, Queensland, Australia beBeeChild Full time $103,224 - $111,959

    Senior Practitioner RoleWe are seeking a highly skilled Senior Practitioner to join our team in Mount Isa with outreach to Normanton and Cloncurry.This is an exceptional opportunity to make a real difference in the lives of families and young people.Key Responsibilities:Contribute to program planning, review monitoring and evaluation activities, ensuring...

  • Immediate Housing Response Support Coordinator

    8 hours ago

    Mount Isa, Queensland, Australia beBeeHousing Full time $90,000 - $105,000

    Support Coordinator - Immediate Housing ResponseThe role of a Support Coordinator in the context of immediate housing response involves providing essential support to individuals and families experiencing homelessness or at risk of becoming homeless.This position requires a high level of skill and expertise, particularly in areas such as case management,...

  • Senior Practitioner RAIFFS

    2 weeks ago

    Mount Isa, Queensland, Australia Centacare North Queensland (NQ) Full time

    Introduction:Centacare North Queensland is seeking a passionate and dedicated Senior Practitioner for our RAIFSS & Youth department based in Mount Isa with outreach to Normanton and Cloncurry. This is a fantastic opportunity to join our team in a permanent, full-time role, making a real difference in the lives of families and young people. If you have a...

  • Senior Practitioner RAIFFS

    2 weeks ago

    Mount Isa, Queensland, Australia Centacare North Queensland (NQ) Full time

    Introduction:Centacare North Queensland is seeking a passionate and dedicated Senior Practitioner for our RAIFSS & Youth department based in Mount Isa with outreach to Normanton and Cloncurry. This is a fantastic opportunity to join our team in a permanent, full-time role, making a real difference in the lives of families and young people. If you have a...

  • Professional Advocate

    3 days ago

    Mount Isa, Queensland, Australia beBeeJustice Full time $120,000 - $140,000

    About Family and Civil Law Legal Practitioner RoleWe are seeking an experienced Family and Civil Law Legal Practitioner with a strong interest in social justice to join our team.Job Description:This role involves working directly with clients, providing professional legal services, and advocating for their rights. You will be responsible for managing your...

  • Senior Practitioner RAIFFS

    3 days ago

    Mount Isa, Queensland, Australia Centacare North Queensland (NQ) Full time

    Join to apply for the Senior Practitioner RAIFFS & Youth role at Centacare North Queensland (NQ)2 weeks ago Be among the first 25 applicantsJoin to apply for the Senior Practitioner RAIFFS & Youth role at Centacare North Queensland (NQ)Introduction:Centacare North Queensland is seeking a passionate and dedicated Senior Practitioner for our RAIFSS & Youth...

  • Emergency Medicine Consultant

    2 weeks ago

    Mount Isa, Queensland, Australia Mediix Full time

    An exciting opportunity exists for Emergency Medicine Specialist to join a busy regional hospital in Mount Isa.As part of the emergency department team, you will provide essential care to patients in an environment that offers a wide variety of cases, with telehealth support for remote locations.In this role, you will be a Senior Medical Officer or Staff...