Member Services Team Consultant

4 weeks ago

Sydney, New South Wales, Australia MEAA Federal Full time

Do you have great communication skills and looking for an opportunity to work for just and fair work in the creative industries? MEAA is looking for a new employee for a full-time permanent position in our Member Services Team.

The role of the Member Services Team Consultant is one which supports our members and potential members in joining and participating in the union agenda to build a strong and engaged membership. By providing advice and information, the team works with members to support the organising and representation work of the union which is aligned to goals of winning decent and quality jobs for those who work in the media and cultural arts. Members of the team are provided with opportunities for training and development which provide pathways to become Organisers or Industrial Officers in MEAA.

Responsibilities:
  • Demonstrated commitment to MEAA and the broader trade union movement and its values and goals.
  • Highly developed oral and written skills in order to inform and guide members of their work rights and responsibilities.
  • A passion for the arts and those who contribute to creative industries to provide decent working lives for those who work in them.
  • Highly developed organisational skills such as planning and goal setting and acceptance of accountability.
  • A committed team player who will contribute to group development and collaboration.
  • A proven capacity to work with others in the union, both staff and member leaders.
  • Recruiting and retaining members during conversations that are both outbound or inbound.
  • Provide timely and accurate information to members who may be permanent, contract, casual or freelance workers across the whole union coverage.
  • Giving industrial support to members including:
  • Providing initial advice to members on enterprise agreements and resolving workplace issues.
  • Explaining provisions of agreements.
  • Briefing and working with industrial officers.
Preferred Attributes:
  • Strong communication.
  • Capacity to develop and work to a plan.
  • Previous experience as a workplace leader or delegate.
  • Working knowledge and/or experience within the arts and entertainment industry.
  • Problem identification and resolution skills.
  • Advocacy and/or dispute resolution skills.
  • Administrative experience in membership/customer databases or CRMs.
  • Industrial relations experience, including working knowledge of agreements and awards.
Details:

The position will be based in Sydney or Melbourne with a package dependent on skills and experience. Benefits include a 12.5% employer contribution to superannuation, five weeks annual leave each year, one RDO every four weeks, plus an additional 3 days leave between Christmas and New Year. Salary sacrificing is available. Hybrid office/work from home arrangements available.

Applications close on Friday, February 7 at 5pm.

Please forward your curriculum vitae, the names of two referees and covering letter to jobs@meaa.org. Your covering letter must address why you want to work for MEAA, an industrial union, and work in this capacity to support our members.

#J-18808-Ljbffr

  • Team Member

    2 days ago

    Sydney, New South Wales, Australia Canon Business Services Anz Full time

    Join to apply for theTeam Memberrole atCanon Business Services ANZ2 days ago Be among the first 25 applicantsJoin to apply for theTeam Memberrole atCanon Business Services ANZDue to client requirements, candidates must be an Australian Citizen at the time of submitting the applicationAlbury NSW LocationCasual position availableDue to client requirements,...

  • Team Member

    2 weeks ago

    Sydney, New South Wales, Australia Applegreen USA Welcome Centers Central Services Full time

    Career Opportunities with Applegreen USA Welcome Centers Central ServicesA great place to work.Current job opportunities are posted here as they become available.Team Member - Sbarro Pizza by Applegreen @ Sideling Hill Travel PlazaWhat We DoAt Applegreen, we Refresh Travelers on their Journey…. Applegreen USA operates over 80 travel plazas across the...

  • Team Member

    4 weeks ago

    Sydney, New South Wales, Australia Applegreen USA Welcome Centers Central Services Full time

    Career Opportunities with Applegreen USA Welcome Centers Central ServicesA great place to work.Current job opportunities are posted here as they become available.Team Member - Popeye's by Applegreen @ Sideling Hill Travel PlazaWhat We DoAt Applegreen, we Refresh Travelers on their Journey…. Applegreen USA operates over 80 travel plazas across the Northeast...

  • Food Service Team Member

    3 days ago

    Sydney, New South Wales, Australia beBeeTeamwork Full time

    Food Service Team MemberWe are seeking a highly motivated individual to join our food service team as a Crew Member. The ideal candidate will possess excellent communication and teamwork skills, with the ability to work effectively in a fast-paced environment.About the Role:As a Crew Member, you will be responsible for providing exceptional customer service,...

  • Customer Service Team Member

    2 days ago

    Sydney, New South Wales, Australia Bunnings Group Full time

    Customer Service Team Member page is loaded Customer Service Team Member Apply locations Mt Barker Warehouse (New) posted on Posted Yesterday time left to apply End Date: August 14, 2025 (9 days left to apply) job requisition id R051004Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team...

  • Customer Service Team Member

    2 weeks ago

    Sydney, New South Wales, Australia The Good Guys Full time

    Join to apply for the Customer Service Team Member role at The Good Guys6 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Team Member role at The Good GuysGet AI-powered advice on this job and more exclusive features.Company DescriptionAt The Good Guys, we're here to help families live better for less. Since 1952, we've been...

  • Customer Service Team Member

    2 weeks ago

    Sydney, New South Wales, Australia The Good Guys Full time

    Join to apply for the Customer Service Team Member role at The Good Guys6 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Team Member role at The Good GuysGet AI-powered advice on this job and more exclusive features.Company DescriptionAt The Good Guys, we're here to help families live better for less. Since 1952, we've been...

  • Seasonal Services Team Member

    2 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $35,000 - $45,000

    Seasonal Services Team MemberWe are seeking friendly and reliable team members to support our customer service operations during the festive season.Key Responsibilities:Deliver exceptional customer service and experienceGreet and assist customers with directions and helpful solutionsManage traffic flow and support car park operations during busy...

  • Member Support Consultant

    2 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Job DescriptionAbout Goodlife Health Clubs :As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs across Queensland, Victoria, South Australia, and Western Australia, serving over 270,000 members. Our members enjoy access to...

  • Customer Service Team Member

    4 weeks ago

    Sydney, New South Wales, Australia Bunnings Group Full time

    Customer Service Team Member - New Frenchs Forest Warehouse page is loadedCustomer Service Team Member - New Frenchs Forest WarehouseApply locations Frenchs Forest Warehouse posted on Posted 7 Days Ago time left to apply End Date: August 26, 2025 (20 days left to apply) job requisition id R051549Join us and experience Bunnings from the other side of the...