APS6 Senior System Analyst, Products Customer Experience

APS6 Senior System Analyst, Products Customer Experience

Join to apply for the APS6 Senior System Analyst, Products Customer Experience role at AUSTRAC

APS6 Senior System Analyst, Products Customer Experience

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Join to apply for the APS6 Senior System Analyst, Products Customer Experience role at AUSTRAC

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This range is provided by AUSTRAC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$101,303.00/yr - A$115,406.00/yr

About the Opportunity

AUSTRAC is seeking a talented Senior System Analyst to join our Products Customer Experience team. We are looking for a collaborative and driven professional who thrives on delivering high-quality digital solutions and improving user experiences, all while contributing to AUSTRAC's mission to protect Australia from financial crime. As an ICT Senior System Analyst specialising in project transition from project to Business-As-Usual (BAU) operation, you will play a pivotal role in ensuring seamless handover, optimisation, and continuous improvement of ICT solutions. You will work closely with cross-functional teams, including Digital Transformation teams, BAU operations, and stakeholders, to bridge the gap between innovative solutions and sustainable business operations. Your focus will be on enhancing system functionality, backlog management, maintaining service continuity, and ensuring alignment with organisational objectives and you will play a critical role in transforming how AUSTRAC delivers its services. If you are ready to apply your expertise, embrace innovation, and make a meaningful impact, we would love to hear from you.

What are we looking for

While we are looking for these capabilities, we consider transferrable skills and encourage applicants who embody AUSTRAC's culture and values to apply.

• Proven experience in ICT System analysis, specifically in project transition to BAU
• Strong knowledge and application of Agile methodologies and Agile delivery frameworks
• Proficiency in technical documentation (e.g. API specifications, data mapping, system diagrams)
• Relevant Tertiary Qualification or professional certification in related field (e.g. Business Analysis, Project Management)

For more information about the role and the capabilities we're looking for, please refer to the Candidate Pack in the AUSTRAC Careers Page.

Affirmative Measures

This vacancy is being advertised concurrently under a general and anaffirmative measure recruitment process. Evidence will be requested if your application progresses under an affirmative measures process.

We offer competitive remuneration and great conditions, including:

• Annual leave of 4 weeks (20 days) per year + additional paid Christmas close down.
• Cultural, Ceremonial and NAIDOC leave.
• 18 days of paid personal leave per year.
• 15.4% superannuation, which continues through paid maternity leave.
• 18 weeks of paid maternity leave.
• Competitive APS salaries with access to annual salary progression.
• Study assistance - up to $6,000 per annum and up to 120 hours of study leave.

View the AUSTRAC Enterprise Agreement for more information about current salaries and other conditions of employment.

About Us

AUSTRAC, Australia's financial intelligence agency and anti-money laundering and terrorism financing regulator, is undergoing a significant transformation to enhance its role in combating money laundering and terrorism financing. This includes proposed expansion of its regulatory regime and a broader digital transformation to support our growing agency. As we embrace these changes and grow, our focus is on fostering innovation, collaboration, and effective problem-solving within an inclusive and supportive work environment. At AUSTRAC, you'll be part of a team dedicated to maintaining the integrity of Australia's financial system and making a real impact in preventing financial crime.

Closing Date and further details

Applications close at 11:30 pm on 1 June 2025.

For enquiries, please contact: ict.recruitment@austrac.gov.au

Please note, we can only accept applications via the AUSTRAC Careers Portal.

Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeFull-time

Job function

• Job functionOther
• IndustriesGovernment Administration and Government Relations Services

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