Case Worker QStride

Formed in 2000, Anglicare North Queensland Limited (Anglicare NQ) is a for purpose not for profit Australian Charities and Not-for-profits Commission (ACNC) registered charity and an independent legal entity operating as a Company Limited by Guarantee. We provide place-based human services, support community initiatives and undertake advocacy work. Our efforts are underpinned by Anglicare NQ's purpose, core values and strong commitment to the people and communities of North and Far North Queensland.

About the role

As a Case Worker, you will provide direct services to a case load of clients, which can include a range of services and activities with clients under limited supervision either individually or as part of a team. This may include crisis intervention, and other supportive interventions. This may include support and guidance to clients in navigating various systems and accessing needed resources. Case workers maintain accurate records of client interactions and service provision, ensuring that information is up-to-date and accessible through Anglicare North Queensland systems. Through this, your role will contribute to case planning and may result in advocacy and/or referrals to specialists or other agencies for specific services, depending on the client's needs.

Position Responsibilities:

• Undertake work of moderate scope and complexity, ensuring efficient service delivery and compliance with policies.
• Perform duties of a specialised nature requiring the development of expertise over time or previous knowledge.
• Develop work plans and set outcomes aligned to the objectives of the organisation and within budgetary constraints.
• Contribute to a wide range of activities associated with program or service delivery.

To Be Successful You Will Need

• Proven case management experience using a holistic and client centered approach to managing your case load.
• Extensive experience working in government funded programs with strict budgetary and contractual requirements of service.
• Ability to build and maintain relationships with stakeholders, including government bodies, community organisations, and other service providers to provide efficient and effective services to clients.
• Knowledge of organisational programs, policies and operations.
• Industry relevant qualifications or relevant industry experience.
• Experience working with Aboriginal and Torres Strait Islander people, families and communities will be highly regarded
• Experience working with people from culturally and linguistically diverse (CALD) backgrounds will be highly regarded

Compliance

• A current QLD Drivers Licence 'Class C' or interstate equivalent.
• Blue Card (Working with children card)
• A current national police check (within the last 3 months)
• Current First Aid & CPR certificate
• Current LCS2 check, (Child Safety and Personal History Screening Check)

What We Can Offer You

• A rewarding career with a growing, respected for purpose not-for-profit organisation
• The option to salary package your earnings up to $15,899 per FBT year and further staff discounts. Find out more at SalaryPackagingPLUS - Home
• Access to a comprehensive Employee Assistance Program (EAP)
• A variety of training and professional development opportunities

Diversity and inclusivity are important to Anglicare NQ. We are committed to ensuring our workplaces and services are safe, fair and accessible.

Ready to Take the Next Step?

Click the Apply button and submit a cover letter along with your CV. Applications close Monday 18th August,however, we may close the advertisement prior to this date in the instance a suitable candidate is found, if you think this is the job for you, please don't hesitate to submit your application.

This advert is only meant to be an overview, for all the details on what makes this such a great opportunity or to ask any questions please emailhr@anglicare.net

Salary match Number of applicants Skills match

Anglicare North Queensland Limited (ANQL) operates many programs across North Queensland with activities extending south through Townsville to Mackay, west to Mt Isa and north to Cairns, Cape and Torres Strait.

ANQL has experience in a broad range of Service Areas across the region which include Housing and Homelessness, Mental Health and Wellbeing, Out of Home Care for Young people, Public Diversionary and Community Outreach services. ANQL works towards reducing systemic social disadvantage in Australia and the organisation has operated throughout this region for over 30 years.

Across the region ANQL employs over 200 staff and volunteers and encourages in its operations social diversity, access and inclusion, community and consumer participation (where this is applicable).

The organisation is governed by a voluntary Board of Directors based providing regional representation and the operations are managed by the Chief Executive Officer. ANQL board members are committed to being independent in nature, taking ultimate responsibility in ensuring effective mechanisms are in place that enable collective decision making, with clear policies and procedures to ensure that all legal, ethical and social responsibilities are fulfilled.

Source: this is an extract from the company's own website.

Anglicare North Queensland Limited (ANQL) operates many programs across North Queensland with activities extending south through Townsville to Mackay, west to Mt Isa and north to Cairns, Cape and Torres Strait.

ANQL has experience in a broad range of Service Areas across the region which include Housing and Homelessness, Mental Health and Wellbeing, Out of Home Care for Young people, Public Diversionary and Community Outreach services. ANQL works towards reducing systemic social disadvantage in Australia and the organisation has operated throughout this region for over 30 years.

Across the region ANQL employs over 200 staff and volunteers and encourages in its operations social diversity, access and inclusion, community and consumer participation (where this is applicable).

The organisation is governed by a voluntary Board of Directors based providing regional representation and the operations are managed by the Chief Executive Officer. ANQL board members are committed to being independent in nature, taking ultimate responsibility in ensuring effective mechanisms are in place that enable collective decision making, with clear policies and procedures to ensure that all legal, ethical and social responsibilities are fulfilled.

Source: this is an extract from the company's own website.

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