Head of Account Management

3 weeks ago

Sydney, New South Wales, Australia Fusion5 Full time
Overview

Head of Account Management — join Fusion5 to lead the Account Management strategy across Australia. We're looking for a strategic leader who builds trusted partnerships, drives transformation, and leads high-performing teams.

About Fusion5

Fusion5 is a transformation partner committed to putting customers at the heart of every solution. We harness the power of AI, business applications, cloud, and security services to help businesses 'Go Beyond' and reimagine how they serve and engage their clients, driving measurable outcomes and long-term success.

About you

You're not just a strategic thinker - you're a growth catalyst. You combine sharp commercial instincts with a genuine customer-first mindset, turning relationships into results. You thrive in the boardroom, inspire in the team room, and make decisions that create lasting impact.

You have a proven track record in building the operational backbone of account management - from account planning and client RAG reporting to scalable frameworks that empower account managers to operate strategically and deliver consistent, high-value outcomes.

In This Role, You Will
  • Shape and deliver a customer-first strategy that creates sustained value and loyalty.
  • Lead, inspire, and develop a high-performing team.
  • Embed operational excellence and scalable account management practices.
  • Drive growth through smart cross-sell, upsell, and retention strategies.
  • Can build deep, trusted relationships with senior executives (CFO, CIO, COO, CMO, CEO).
  • Present actionable insights and performance outcomes to the Executive Leadership Team.
What You Bring
  • 8+ years owning strategic client portfolios and driving measurable growth.
  • 3+ years leading teams in sales, customer success, or account management
  • Experience within a System Integrator, delivering transformation across Business Application, Transformation Advisory, Integration, Cloud, Security, AI and Managed Services.
  • Experience building and embedding frameworks, account management playbooks and governance models into teams that scale and deliver outcomes
  • Proven experience turning complex client needs into commercial wins.
Why Join Us?
  • Be at the forefront of AI-led business transformation
  • Lead a team that thrives on curiosity, collaboration, and results.
  • Shape the future of client engagement and transformation.
  • Work in a culture that rewards bold ideas, accountability, and growth.

Join us and help transform how we partner with clients, innovate, and grow together

Seniority level
  • Executive
Employment type
  • Full-time
Job function
  • Information Technology, Management, and Sales
Industries
  • IT Services and IT Consulting
#J-18808-Ljbffr

  • Head Of Client Management Nsw

    2 weeks ago

    Sydney, New South Wales, Australia Corporate Travel Management Full time

    **About CTM**CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM was founded in 1994 in...

  • Head Of Accounting

    2 weeks ago

    Sydney, New South Wales, Australia Reo Group Full time

    Head of Accounting & Tax - Short Term ContractLocation:Parramatta, NSWSalary Package:$1020-$1070 Per Day + SuperRole Highlights:We are seeking an experienced Head of Accounting & Tax to lead a high-performing finance team in a dynamic, multinational business. This role will oversee all accounting and tax functions, drive compliance with Australian Accounting...

  • Head of Account Management

    3 weeks ago

    Sydney, New South Wales, Australia Fusion5 Full time

    Overview Head of Account Management — join Fusion5 to lead the Account Management strategy across Australia. We're looking for a strategic leader who builds trusted partnerships, drives transformation, and leads high-performing teams. About Fusion5 Fusion5 is a transformation partner committed to putting customers at the heart of every solution....

  • Head Of Accounting

    2 weeks ago

    Sydney, New South Wales, Australia Reo Group Full time

    Job Description Location: Parramatta, NSWSalary Package: $1020-$1070 Per Day + SuperRole Highlights: We are seeking an experienced Head of Accounting & Tax to lead a high-performing finance team in a dynamic, multinational business.This role will oversee all accounting and tax functions, drive compliance with Australian Accounting Standards and tax...

  • Head Of Account Management

    2 weeks ago

    Sydney, New South Wales, Australia Atlassian Full time

    **Working at Atlassian****Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of...

  • Head Of Accounting Services

    2 weeks ago

    Sydney, New South Wales, Australia T+O+M Executive Full time

    Our client is a leading provider of asset services and technology to asset/fund managers, superannuation providers and insures and custodians. This global business is seeking a Head of Sales to lead the sales function funds services and registry side of the business.Reporting to the COO and based in Sydney you will manage a team Account Fund Accountants and...

  • Head Of Account Services

    2 weeks ago

    Sydney, New South Wales, Australia Just Eat Takeaway Full time

    **About Menulog**Menulog is one of Australia and New Zealand's largest online ordering and food delivery platforms, with more than 15,000 restaurant partners and three million active customers across Australia and New Zealand. Having launched more than 13 years ago, Menulog pioneered the online food delivery industry globally, and is now one of 13 market...

  • Head Of Fund Accounting

    2 weeks ago

    Sydney, New South Wales, Australia Iress Full time

    Head of Fund Accounting**See yourself being part of a large, transformational change? This could be the role for you****At Iress, we make things happen**We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000...

  • Head of Accounting

    2 weeks ago

    Sydney, New South Wales, Australia Talent Focus Full time $200,000 - $220,000 per year

    About the Role An exceptional, newly created opportunity exists to join a global organisation as Head of Accounting & Tax for their Australia & New Zealand business. It's an exciting time to join The business continues to push the boundaries of research, innovation, and technological advancement to benefit millions of customers every day.Key...

  • Head of Accounting

    3 weeks ago

    Sydney, New South Wales, Australia Sleek Full time

    Sleek Millers Point, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Head of Accounting role at SleekSleek Millers Point, New South Wales, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Head of Accounting role at SleekGet AI-powered advice on this job and more exclusive features.Through...