Clinical Systems Coordinator

4 weeks ago

Perth, Western Australia Southern Cross Care WA Full time

Join to apply for the Clinical Systems Coordinator role at Southern Cross Care WA

We are seeking an experienced Clinical Systems Coordinator to join our Clinical Governance team. Reporting to the General Manager Clinical Governance, this pivotal role will be responsible for developing and maintaining the electronic documentation and reporting systems utilised across the organisation such as Clinical Manager and Sandwai. This position is a permanent full-time role, based in Rivervale, WA. You'll work across our Residential, Home Care, Mental Health & Disability Services divisions, based in our Central Office and travelling to other sites as needed.

Responsibilities
  • Develop and maintain documents and information in the back end of electronic care applications such as Clinical Manager, Procura, and Sandwai.
  • Develop, maintain, and deliver timely clinical and service reports to leaders and governance bodies.
  • Develop reports that present data from multiple systems clearly for analysis by the quality team to identify trends, risks, and opportunities for quality improvement.
  • Develop systems that assist in monitoring performance indicators and quality metrics across programs.
  • Provide end user system support with system and data accessibility issues.
  • Provide assurance on data integrity and respond to emerging issues in collaboration with internal teams.
  • Help embed continuous improvement practices across the organisation.
  • Contribute to the development of policies and procedures for the collection and analysis of data, including the National Aged Care Mandatory Quality Indicator Program.
  • Drive the implementation and improvement of data systems and participate in key quality and accreditation initiatives.
To Be Considered For This Role, You'll Need
  • Experience in back end electronic documentation system development and maintenance with experience in Clinical Manager, Sandwai, and Procura being highly desirable.
  • Experience in a health or clinical environment with strong computerised workflow and documentation skills.
  • Excellent analytical and problem-solving abilities, with demonstrated project coordination experience.
  • Well-developed communication skills and the ability to prepare reports for executive audiences.
  • High-level stakeholder engagement skills with a collaborative, solutions-focused approach.
  • Strong understanding of quality management and risk identification principles.
  • A growth mindset and proactive approach to professional development.
  • Familiarity with the Aged Care or Disability sectors is desirable.
  • Experience maintaining software applications.
  • Experience with data analysis tools such as Power BI is highly regarded.
Interview prerequisites
  • National Police Clearance - current within 6 months (or evidence of application)
  • A completed pre-employment health questionnaire
  • Relevant qualifications
About Us

Established over 50 years ago, Southern Cross Care WA is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We enable delivery of integrated services for the aging population and those living with mental illness.

Our dedicated team of around 900 employees and 130 volunteers deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Southern Cross Care WA is an equal opportunity employer committed to diversity and inclusion. We acknowledge the Traditional Owners of the lands on which we work.

For more information on the services we provide visit: scrosswa.org.au

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Hospitals and Health Care

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