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Personal Banking Advisor
4 weeks ago
A Personal Banking Advisor at Westpac is a professional who assists customers with their banking needs, offering tailored advice and solutions. They help with tasks like opening accounts, managing finances, and providing guidance on Westpac's products and services. Their role is customer-focused, aiming to build strong relationships and ensure a positive banking experience.
Responsibilities- Assist customers with banking needs and provide tailored advice and solutions.
- Help customers open accounts and manage finances.
- Provide guidance on Westpac's products and services.
- Build strong customer relationships to support a positive banking experience.
- Deliver exceptional customer service and contribute to overall customer satisfaction.
- A positive can-do attitude, resilience and a willingness to learn.
- Thrive in dynamic, fast-paced environments with variety in daily tasks.
- Proven experience in meeting and exceeding KPI targets while delivering exceptional customer service.
- Passion for building and maintaining strong customer relationships to support sales and banking needs.
- Strong communication skills and excellent time management.
- French or Japanese language skills highly desirable.
No banking experience? No problem. Westpac offers comprehensive training on our banking products and services, and our supportive team provides hands-on guidance to help you flourish in your new role. Wedre here to empower you with the knowledge and skills to thrive and advance your career with us
Why join us?- Special offers on banking products and discounts from top brands, including mortgage rates for employees.
- Flexible work arrangements to support work/life balance, with a range of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help grow your career within the bank.
- Opportunities to give back to the community through volunteering initiatives.
Accommodations during recruitment: If you need adjustments during the recruitment process, visit the People with Disability and/or needing Accessibility Requirements page on our website for information and contact details.
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
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