
Banking Consultant
5 days ago
At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.
About the RoleAs a Banking Consultant, you are to assess the financial needs of customers and provide options to meet those needs in pursuit of specific sales, service and connected customer targets including addressing customers' transactional banking needs.
Suncorp Bank encourages continual learning and adaptation to the latest digital customer engagement tools. You will be part of a team that values digital empowerment & digital fluency; we help customers transition to a more convenient banking experience by giving them confidence in using digital banking options. We are committed to a future-forward culture, blending personal relationships with cutting-edge digital solutions.
Role Location: Brookvale Branch NSW
Role Type: 12-month Fixed Term contract, Flexible Part Time
Work Hours: 22.5 hours/week, 5 days per week Mon-Fri
What will your day look like?As a Banking Consultant, you will:
- Generate opportunities for deposits and home lending using the agreed sales process.
- Provide recommendations to the Branch Manager for initiatives to improve sales performance of the store.
- Assess customer needs through open and targeted communication with customers and recommend appropriate options using the agreed sales process.
- Provide accurate and timely service by processing over-the-counter transactions (deposits, withdrawals and transfers) in an efficient and accurate manner.
- Support and educate customers on how to use our digital platforms for personal banking, empowering them to self-serve with online banking features.
- Provide support for digital onboarding processes, ensuring a seamless experience for new customers to make the most of their banking
- Support and demonstrate a risk management culture in line with Suncorp Bank's values.
- Proactive identification and escalation of risks and issues related to your role responsibilities& captured as a service request in Ignite. Adherence to Suncorp Bank's complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
To grow and be successful in this role, you will ideally bring the following:
- Demonstrated experience in a retail customer sales & service environment
- Comfortable with digital customer service platforms to assist customers in real-time
- Ability to navigate and troubleshoot common digital banking applications and mobile services with customers
- Understanding of digital verification and ID validation systems used in customer onboarding
- Proficiency in digital payment technologies, such as mobile wallets and online payments
- Ability to handle and assist with digital banking queries, empowering customers to manage their accounts online
You're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters. That's because every role, in every team is working towards supporting the financial wellbeing of our million+ customers.
Our team members' wellbeing is a top priority and we know it's the added extras outside the workplace that can make all the difference. We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible.
Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.
Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect. We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
To find out more about working at Suncorp Bank and the ANZ Group, visit You can apply for this role by visiting ANZ Careers and searching for reference number
Job Posting End Date08/09/2025 , 11.59pm, (Melbourne Australia)
-
Banking Consultant
2 days ago
Sydney, New South Wales, Australia ANZ Banking Group Limited Full time $60,000 - $80,000 per yearAbout Us At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process. About the Role As a Banking Consultant, you...
-
Banking Senior Consultant
2 weeks ago
Sydney, New South Wales, Australia SAP Fioneer Full time2 weeks ago Be among the first 25 applicantsDo you want to become part of a new, fast-growing organization aimed at conquering the huge software and services market for the financial services industry (FSI)?As a spin-off from SAP (a market leader in enterprise application software), SAP Fioneer builds on a heritage of outstanding technology and a deep...
-
Banking Senior Consultant
2 weeks ago
Sydney, New South Wales, Australia SAP Fioneer Full time2 weeks ago Be among the first 25 applicantsDo you want to become part of a new, fast-growing organization aimed at conquering the huge software and services market for the financial services industry (FSI)?As a spin-off from SAP (a market leader in enterprise application software), SAP Fioneer builds on a heritage of outstanding technology and a deep...
-
Banking Senior Consultant
8 hours ago
Sydney, New South Wales, Australia SAP Fioneer Full time $90,000 - $120,000 per yearDo you want to become part of a new, fast-growing organization aimed at conquering the huge software and services market for the financial services industry (FSI)?As a spin-off from SAP (a market leader in enterprise application software), SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands....
-
Consultant Personal Banking Learning
2 weeks ago
Sydney, New South Wales, Australia NAB Full timeJoin to apply for the Consultant Personal Banking Learning role at NAB1 day ago Be among the first 25 applicants Join to apply for the Consultant Personal Banking Learning role at NABMultiple 12-Month Fixed-Term Full Time Opportunities based in Melbourne or Sydney Bring your Learning Capability expertise and join a collaborative team of innovators You will...
-
Casual Banking Consultant
2 weeks ago
Sydney, New South Wales, Australia ANZ Full timeANZ Mall Ridge, South Australia, Australia Join or sign in to find your next job Join to apply for the Casual Banking Consultant - Rundle Mall role at ANZANZ Mall Ridge, South Australia, Australia2 days ago Be among the first 25 applicants Join to apply for the Casual Banking Consultant - Rundle Mall role at ANZGet AI-powered advice on this job and more...
-
Sydney, New South Wales, Australia beBeeInstitutional Full timeInstitutional Banking and Payment SpecialistSeeking an experienced professional to lead consulting engagements across the ANZ BFSI portfolio, focusing on Payments and Institutional Banking domains.This role requires a deep understanding of institutional banking processes, payment flows, digital platforms, and regulatory frameworks. The ideal candidate will...
-
Banking Senior Consultant
2 weeks ago
Sydney, New South Wales, Australia SAP Fioneer Full time2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Do you want to become part of a new, fast-growing organization aimed at conquering the huge software and services market for the financial services industry (FSI)?As a spin-off from SAP (a market leader in enterprise application software), SAP Fioneer...
-
Banking Senior Consultant
2 weeks ago
Sydney, New South Wales, Australia SAP Fioneer Full time2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Do you want to become part of a new, fast-growing organization aimed at conquering the huge software and services market for the financial services industry (FSI)?As a spin-off from SAP (a market leader in enterprise application software), SAP Fioneer...
-
Banking Consultant, Cabramatta Nsw
2 weeks ago
Sydney, New South Wales, Australia Australia And New Zealand Banking Group Limited Full timeSelect how often (in days) to receive an alert: Department: AR Branch Network Division: Australia Retail About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the Role • Build a rewarding career in an innovative, fast...